— Original Message
From: Moxley, Gail - MSJ
To: Michaelenerinn
Cc: Hanson, Diane - MSJ
Delivered: Thu, Jan 13 8:05 am
Topic: re: interest john ivie hospital manager
Dear Ms. Schmidt,
Thanks for getting to my interest your issues relating to your treatment at Mercy San Juan Clinic. I enjoy you getting these problems to my interest. First, I would like to increase my sincere apologies for that obvious insufficient empathy and support. It's obvious from your own notice there are possibilities for enhancement that require to be resolved. I guarantee you that the issues have now been submitted towards the suitable clinic commanders due to their evaluation and motion. Your issues is likely to be completely researched and you'll get a written reply over the following thirty (30) times.
Quality and thoughtful support is among our primary objectives at Mercy San Juan Clinic. We're devoted to supplying the greatest quality of treatment possible. It's through feedback like yours that people may enhance our support. Thanks again to take the full time to create your issues to my interest.
Really,
Brian K. Ivie
Leader
Mercy San Juan Clinic
Gail Moxley
Supervisor, Administrative Services
Mercy San Juan Clinic
6501 Coyle Method
Carmichael, California 95608
Telephone: (916) 537-5108
Fax: (916) 859-1290
Pager: (916) 523-3869
Email: gail. Moxley@chw. Edu
Discretion Notice: This email indication, and any files, records or prior email communications mounted on it might include sensitive info that's legally privileged. If you should be not the intended recipient, or perhaps a person accountable for providing it towards the intended recipient, you're hereby informed that any disclosure, burning, submission or utilization of the data found in or mounted on this indication is STRICTLY PROHIBITED. When you have obtained this indication in mistake, please immediately inform me by response email and ruin the initial sign and its own accessories without reading or preserving in virtually any method.
From: Michaelenerinn [mailto: [email protected]]
Delivered: Thursday, January 13 7:14 AM
To: Moxley, Gail - MSJ
Cc: [email protected]
Subject: fwd: interest john ivie hospital manager
Original Message
From: Michaelenerinn
To: gail. Moxley
Delivered: Wed, Jan 12-2:44 pm
Topic: interest john ivie hospital manager
Mr. Ivie, this e-mail involves you with much discust and surprise in the therapy I received on Tuesday, Jan. 11 at roughly 10:30 am. Simple with me when I run-you through the scary unproffessional therapy I received within the time I had been at your "service". On Jan. 3rd I found your er via ambulance when I couldn't breathing, and have been very sick within the eight times that brought as much as my seeking medical attention INSTANTLY. Please I strain that term, whilst the subsequent occasions could be more than described within this mail. I had been handled about the next by Dr. Wood, and provided the next analysis: COPD along side inflamation in both lungs. I had been provided an ekg, a chest exray, and also the required medications along side breathing therapy to obtain my breathing back on the right track. All of the team, and Dr. Wood handled me using the maximum attention and that I experience was because of the reality when entering your "institution" I had been not in virtually any form to reply the concerns that I had been being drilled by "Dameon" sorry his logo didn't have his lastname that I had been conscious of but I had been occupied looking to get atmosphere in my own lungs. I told him to please watch for my spouse he was the main covered by his Marriage which he's belonged for 30 years. Therefore, a healthcare facility was conscious that I'd insurance, but my spouse was the main one who'd all of the data. "Dameon" insisted on my addressing his concerns, by that we had no solutions. "He" delivered within a few minutes, and advised me I'd no Insurance, when I told him yes I actually do, my spouse has got the data you'll need but he stood there hunting along at me banging his mind having a search of shear evil on his experience. While he informed the individual to whom he reviews "Yes or Nay" regarding insurance, nicely they arrived in unpluged me got my iv out, I would like to place there for around 10 minute before they arrived in and kicked me out. Today correct me basically am wrong, nevertheless, I had been underneath the impact that Clinic rules because of insurance reasons, I would like to rephrase THAT THE INSURANCE ABOUT THE CLINIC that the employee needed to tire you out the doorway in a wheel-chair??? Please correct me basically am wrong. Effectively the raised me off the desk and stated return when the symptoms continue. Hmmmmm, I'm barefooted, I've no wheel-chair, no team, no aid apart from my spouse who's resting therein surprise!!! I really could not wander I had been extremely dizzy and out-of breathing, when my partner requested please to get a wheel-chair which they gathered and down he went pressing me towards the back of a healthcare facility and out the doorway. Well, should you examine your documents, you'll discover that you'll be receiving paid forthe 3rd of Janis short-stay, since I had been covered as was informed to "Him" once they causiously evicted me like I'd the plaque. I had been provided three medications in those days and purchases to check out up with my main Dr. On Tuesday, Jan. 11, I had been at my Dr. Is follow-up after I again was having lifethreatening signs, where time-my Dr. Determined that I required instant breathing therapy and because of my spitting up body and chest problems, to contact an ambulance to ensure that I'd be under treatment and obtain the air I required during path back again to your "service". After I came, I had been wheeled in the ambulance towards the emergency room in which a "nurse" endured at the front end table and requested them to drop me within the "waiting area". Did you examine this right?"waiting area with other individuals who are ill, and also have no lifethreatening symptons for example myself. I actually donot believe that my Dr. Might have required an ambulance when my spouse was there with me and agreed to take-me instantly, my Dr.indicated worried for my wellness and desired air along with other therapy needed till I really could reach the er and obtain the "correct" medical aid I needed. Therefore, off I proceed, cannot breathing, torso burning, bones stabbing my distended lungs, and decreased just like a negative routine in an area full of ill people, some gates that start every moment or so and generate a gust of cold-air, nicely I would like to place it-this method it had been roughly 42 levels that evening. I determined that I'd watch for my spouse and visit a service to obtain the the immeditate assist that my Dr. Recommended to assist strengthen my situation. Once the triag "nurse" screamed SCHMIDT, I had been resting roughly 7 ft. From her door and experiencing right at her, I told her that used to do not need to obtain handled below, and before I really could complete my phrase, she BELLOWED OUT BEFORE THE SECURITY GUARD, INDIVIDUALS, RECEPTIONISTS (there have been two of these in the reception table), MUST I CONTACT LAW ENFORCEMENT AND HAVE HER ESCORTED OUT??? Scared, and frightened with small breathing, I acquired up in the wheel-chair and strolled from the gates towards the parking lot lay on the cool concrete table and waited for my husband. Today recall it's 42approximately levels, my lungs are contaminated, bloated, and never providing me enough atmosphere to ensure that I had been extremely dizzy. Nevertheless, after resting there for around fifteen minutes, among the assistant, and that I am unfortunately I actually donot remember her title, emerged out and coaxed me in with two comfortable covers until my man came. After I questioned her if that lady was a nurse or perhaps a "beast" she assured me she cared what occur to me, she in my own guide is just a correct health idol. Additionally the protection shield was really worried for me personally. Today my level is that this... Once The clinic thought I'd insurance, these were managing me as though I possessed the er I had been in. After "Dameon" just as much named my spouse and myself a liar that people didn't have insurance, I had been rushed out-of there without having around a set of clothes on my toes, with no wheel-chair, with no employee to take-me to my vehicle. Hmmmmm, sad isnt it? While my Dr. Required an ambulance because of the character of my disease being so serious, I'm questioning since I was "BLACK BALLED" inside your program like a "NON-INSURED" "BACK OF THE SHUTTLE" type of hmmm well cant state individual they handled me a lot more like a low-life no-good bit of properly we shall abandon it at that's this why despite the fact that I joined your institution via ambulance having a lifethreatening situation as my Dr. Named from her workplace, and so I suppose she's proper really I UNDERSTAND SHE WAS, I COULDNT BREATHING AND WAS SPITTING UP BODY, actually after I was pressed out the very first time the DOCTOR. Explained when the symptons endured to return, and that I DID. Why in god's name can you take me to some waiting room without any quilt, cold-air raging in most minuteapproximately, and also have me sit-in a cold-hard wheelchair till they when i say they i'm talking about a chilly, big mouth, uncaring, bellowing, heartless, 'nurse' and that i utilize that term freely once the whole reason for going there is to obtain treatment immediately therefore i might inhale, and maybe discover why i had been spitting up body, might have been only my doctor. Was afraid it may be a blood clot, in the end, our lungs were super inflammed and bloated, why might after i rejected the "bellowing nurses" to take our vitals, i am talking about seriously can you at this time? And got out i do not desire to be treated below... Might that lady shout in the top of her lungs, and when you'll need witnesses in the im, i've two of these as well as the security guard on duty along with the assistant who therefore carefully assisted me in to keep comfortable, "must i contact law enforcement and have her escorted out?" i am talking about was she requesting me, or even the security guard standing by me or was she auditioning for part in a crisis film? This animal shouldn't be allowed around others particularly those people who are sick, and seeking medical interest, i strongly believe that not just may medication recover, but kindness performs a large rollin recovery additionally. I'm a in home caregiver and that i am appauled in the treatment directed at me by your institution since i'm that there is no other reason than your team believed i had been not covered, while certainly i'm. You'll be paid for the services and that i utilize that term gently for jan 4, nevertheless, you'll not get one dollar for tuesdays january. 11, is pain embarrassment and mistakes from your own im which "beast". I've sent some info to kcra funnel three in addition to a copy of the notice. I also tried to call michelle and discuss this about the sameday, but hey you probably believe i do not have insurance to ensure that is just why i never received a courtesty call-back. This can make one think that you're staffed with heartless, chilly computing, money starving, buck pushed, no insurance no see creatures. I think this should be addressed. I've tried to achieve several people to discuss this, to no avail, therefore, i'm using the aid of some organizations that can reach the bottom of the. I might have died!!! Would you understand why? Our doctor. Sent me via ambulance because of my difficult condition in her workplace, have it i might have died, you thought i'd no insurance so that you kicked me into an enviornment inside your waiting room that might have killed me or even worse had i'd a infectious virus-infected others which were no-so tired but still had medical issues that are important additionally. What's that??? I'm sending a copy of the email to kcra-tv and have they possibly find some answers for me which i certainly deserve i might have died!!! Where would my daughter be, our three beautiful grandchildren??? Our excellent grandbaby however to be born in march??? Nicely, i'd like answers and that i tried to have them from you, you wouldnt give me time of evening, i had been from the "institution" which was adequate for you. Nicely i'm here to inform you mr. Ivie, i'm likely to take this so far as needed to get answers and maybe conserve anothers living later on, you have to reevaluate your site, tell them when they do not have insurance don't come through mercy san juans gates!!! I'm existing "not by any help from you" evidence that is your "slogan". I really hope you can change your picture, everyone deserves to be treated with a doctor or healthcare person whether they've insurance or not, but hey you might have killed me another method, however the slow death of the cold air wasnt bad.
michaelene schmidt
0 comments