6 Day Dental and Orthodontics is the worst place to get your braces done and even for a mere cleaning. The employees are rude and the company is only driven by money. They do not care about their customers only about the money they want to get from you. SO BEWARE! Make sure you visit other places and let 6 Day be your last resort so you do not end up regretting like i am right now.
Ever since i started my treatment, I have been unhappy with this company. They drag their feet, they do not give you information about your treatment; they stare rudely at you when you come in for your appointment, when you ask a question, no one ever has an answer except you are giving them your credit / debit card to swipe. At that point they will have a big smile on their faces and gladly tell you were to sign.
DAWN, the supposed manager who I have spoken to at the Coppell and Flower Mound branches is the worst of all her employees. I asked her for the record of my treatment and she said " I will have it for you in 10 days only at the Coppell branch and I will not stress myself to get it available for you before then and even though, there is no assurance that your records will be available after 10 days. You have to call me to find out if it is available" - Her exact words. I paid for the services but she can not stress herself to provide me with my records.interesting!
Corrine another employee at 6 day who i spoke to at the Flower Mound branch, could not answer my question instead she said " I will have my manager call you back" and before I could respond, she hung up on me. There have been more instances of rudeness and greed shown by this company than I can put down on paper. If i finally get around to putting it on paper, I would be the best selling author for the Book titled " 6 DAY DENTAL AND ORTHODONTICS - THE GREEDIEST & RUDEST DENTAL AND ORTHODONTIC PRACTICE IN THE STATE OF TEXAS. CUSTOMERS BEWARE! They never want to bill your insurance company but rather bill you first and then bill your insurance and reimburse you months months later. A tale thievery.
They are never upfront with you about costs until a day before your appointment or on the day of your appointment so that you do not have enough time to change your mind. Again, I stress beware of this company. So many mistakes were made during my treatment, the doctor leaves the placement of the wires and power chain in the hands of the assistants, which is fine BUT he never ever checks to ensure they placed them correctly. When I return a month later for my appointment, I am usually told at that point that the assistants made an error and yet the Doctor is still too lazy to check that everything is fine before I leave. *Shaking my head* What a company!
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