Two big problems with Bella Medspa: (1) They mailed me an EMPTY bottle of Latisse. Empty! And (2) They intentionally did not tell me the expiration of the Latisse rebate and intentionally did not tell me about a better promotion.
This company runs a Latisse scam by mailing out nearly expired and empty bottles of Latisse. I paid $103 dollars for 60 applicators and NO Latisse liqud! The Latisse bottle was EMPTY! Avoid ordering Latisse from this company. Scam!!!
Not only that, here is how they screwed me on the rebate and new promotion. I called up the phone number on BellaMedSpaOnline.com to order Latisse. They were offering $20 rebate on Latisse and they would mail out the package to the customer's address. I asked how I would get the rebate, and was told by the soft spoken lady that I needed to pay full price, receive the package, then go to Latisse.com to fill out the form to get the rebate.
So I ordered and paid $103 for one package of Latisse on Dec. 28. I received the package January 6. I went to the Latisse website as directed and discovered that the $20 rebate expired Dec 30! However, Latisse starting Jan 1 offers a two for one deal. I called up Bella Medspa and asked why I wasn't told about the rebate expiration, and why I wasn't told to wait until Jan 1 so I could get the two for one deal. The lady at Bella Medspa did not address my questions and instead gave me the Allergan phone number.
I called Allergan and asked for the rebate since I did pay for it before Dec. 30. I was told by Allergan that Bella Medspa should have told me to fill out the rebate form before Dec. 30 since it was not necessary to receive the package of Latisse in order to fill out the rebate. On top of that, if I wanted the two for one deal, then I would have had to purchase another bottle of Latisse in January.
Bella Medspa intentionally screwed me on the rebate and sent me an empty bottle of Latisse.
Bella Medspa, Bellamedspaonline.com, and their offices are Latisse Scammers!!!
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