Usacomplaints.com » Health & Medicine » Complaint / Review: C&B Optical South Bend, IN - Poor Service. #631072

Complaint / Review
C&B Optical South Bend, IN
Poor Service

On October 14th I'd a watch examination at D&B Visual. Ten nights later I acquired my spectacles. After I hook them up to I informed the sales person that anything was fuzzy after I appeared towards the attributes. She mentioned it was regular and that I was informed to "put them on a few times as well as your eyes may alter." I delivered in two times declaring that it had been still fuzzy which I really could not see range. Our spectacles were modified. I delivered in four times using the same issue. I talked using the supervisor subsequently and he or she mentioned that it'd be fuzzy when seeking to the attributes as "I had a need to place my nose at what I needed to check out." I expected her why I didn't have that issue with my old spectacles. She mentioned they had utilized another kind of contact. I informed her used to do not purchase that kind of contact and that I needed exactly the same kind of contact for my new spectacles. She mentioned they'd re make my fresh contacts using the old-style. Today another ten times have handed and that I go back to get my "new" spectacles. I hook them up to and that I are now able to observe good sideways. I keep and understand that I still can't view faraway. I believe that perhaps it's simply me and so I put them on for four more times. I go back to D&W again declaring that my range perspective isn't obvious. Our glasses are modified again. I put them on to get a week this time around but I've to place my previous spectacles on during the night to determine range. I go back to D&W for that sixth period in a single month. The sales person requires my spectacles to check on the prescription. She subsequently informs me anything checks out good so "let us perform a a bit more adjusting." I keep again simply to possess the same length issue. I return in four times and consult with another sales person. She says that she really wants to examine my prescription. I informed her that another woman had simply completed that four times preceding and explained that was good. She says that she'd nevertheless prefer to examine and so I agree. She returns and states "I understand what's incorrect." She claims the prescription within the correct contact is incorrect! I questioned why another woman explained anything was good and he or she mentioned "she's the brand new woman." I'm currently very annoyed. She claims they'll have them set again using the correct prescription. I will have to hold back another ten times. I return for that seventh period and get my "new" glasses again. I hook them up to, abandon the shop, and reduced and see I still can't view range. I believe perhaps I ought to provide them with a few times and find out if it increases. It doesn't. I return for that eighth period plus they request easily have experienced a re-examination. I told them that no body had actually recommended that. They mentioned that I really could enter to determine the Physician in one single week and that I told them which was undesirable which I'd maintain 24 hours later. I went in on Wednesday (ninth) and had another examination. The Physician explained "your eyes such as the prescription your mind says no, no, no." I mentioned that I anticipated him to obtain my mind and my eyes on a single site! He mentioned they'd create a fresh set of spectacles that might be prepared in ten to 10 times. I delivered today (tenth) to get my "new" glasses again to become informed they had overlooked to place the reflective layer about the contacts! I mentioned that I needed my spectacles tomorrow with no layer and they might make fresh contacts using the layer to ensure that I'd not need to become without my spectacles another ten to five times. I don't understand what the end result is likely to be till I obtain my new spectacles but I understand that I've not had the opportunity to use these "new" spectacles in nearly 3 months.


Offender: C&B Optical South Bend, IN

Country: USA   State: Indiana   City: South Bend

Category: Health & Medicine

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google