Usacomplaints.com » Health & Medicine » Complaint / Review: Oakley sunglasses - Poor Service for Product Repair—a Jip. #601655

Complaint / Review
Oakley sunglasses
Poor Service for Product Repair—a Jip

I settled about $20 in presentation and "trackable delivery" to submit a $220 set of sun-glasses simply to encourage them to substitute a mess which was keeping the supply together. The spectacles really are a great many years old, however itis only a mess. They stated the design is stopped and they can't "fix" it. They explained when I allow them maintain the spectacles they'll provide me $40 toward a brand new set. I've to visit an Oakley shop and discover the best match (they truly are for my spouse) after which call-in the design range to obtain the $40 discount. Therefore, fast-forward (which was 14 days before), I get a contact and concept from their website. They're delivering my damaged spectacles back again to me since I presumably did not work quickly enough. They never explained there is a period restriction (14 days??!!) in my experience heading out and picking out a fresh set to purchase. Therefore, easily would like to get the $40 discount on the fresh set, I've to get the cost of re-sending my damaged spectacles for them to be able to begin the procedure again. I'll be out-of an overall total of $40 easily do this. What type of support is that this where they delicately set me on the time period limit to purchase a brand new set? That is inadequate support. Simply send me a discount or anything and toss the previous set. Our goodness!!!


Offender: Oakley sunglasses

Country: USA   State: California   City: Ranch Hills (or similar)

Category: Health & Medicine

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