Usacomplaints.com » Health & Medicine » Complaint / Review: LensCrafters - Exam Cost. #598930

Complaint / Review
LensCrafters
Exam Cost

I visited the Fox Valley Lenscrafters on 6/16/10 for my 5:30 appt. I obtained there promptly and was informed to sit down in a waiting area. A girl got me and got me back again to the first examination area. She was type of manipulative. I stated that I needed a contact exam and he or she stated "which means you need the Complete Examination" after which proceeded to complete the first screening. I noticed the attention physician, who had been excellent, and was installed with my new contact Rx. Excellent. All-is great to date.

Then A same woman began getting really manipulative with my structures option. I have had spectacles because I was 8. I will handle selecting structures. I'm the kind who loves to not need salesmen bother me after Iam searching. LOL she should have been commission-based since she scowled each time I stated I'dnot spend significantly more than $150 for structures. Anyhow, I eventually selected structures she preferred and we visited do the paperwork. She held introducing items to the purchase to my contacts, like layer etc without asking me! The first whole for that spectacles was about $800! OMG. I eventually got her right down to what she mentioned was my "closing whole" of $388. I had been anticipating about $350-$400 for my statement because it's convienient to obtain the spectacles within an hour and become completed with it. I also desired to provide my eyes a rest from connections. That's also by what I settled the final moment I acquired new spectacles.

Anyway, she subsequently claims my whole is $536! Evidently, my "closing whole" did not contain my "extensive examination" which totalled $148! I had been anticipating the exam to become $75 to get a contact examination. Evidently, she added additional examinations without informing me. Okay, it may be suggested that I ought to have now been focusing but how am I designed to understand what an extensive examination is? I mentioned I needed a CONTACT examination. Right now, it is 7:30 and that Iam fed up with fighting therefore I simply spend the statement. Then she claims that I've to hold back fourteen days for my spectacles! Obtaining the spectacles that evening was my entire reason behind heading there and that I spent 2 hours of my entire life there. If they're not therein precisely fourteen days, I'll return my purchase.

And That I was designed to get 30% off my examination due to my engine membership but she did not enter it. I also wasn't provided my contact prescription. I believe she was angry since I stated I Would purchase my connections by myself after I got the $536 "ultimate complete"!


Offender: LensCrafters

Country: USA   State: Illinois

Category: Health & Medicine

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