On January 25th at approximately 4 P.M. Within the Rite Aid shop on Pitman Road in Providence RI, I experienced a distressing scenario with two of one's pharmacists. It had been a evening of nearly monsoon problems, and that I had a prescription for Lipitor that I had been picking up.
A black female pharmacist got the prescription for me personally and requested for $45. I'd a brand new Lipitor discount card from my physician and he or she stated in my experience that it necessary that I'd to contact it directly into register it. I went to my vehicle to make use of my cellphone and discovered the new card wasn't required, that my 2009 discount (that they've had on report since this past year) was still intact, which they'd been expanded to 2011.
After I delivered with this specific info, this lady prevented me, but an extremely nice young lady needed care of it and informed me I had been still on report for that discount. (used to do not require the brand new card I Would acquired, at this time). This latter lady explained the co pay was $30. The dark lady had requested for $45 earlier.
When I stood awaiting the latter ladyis study, a riled client got as much as another screen and reported somebody had folded her eyes at her and he or she desired to avoid her. I searched around, noticed nobody else, and thought she was referring to me. While she strolled away, I requested the dark lady pharmacist had the girl been talking about me, since if she was, I was heading apologize if I Would provided her that impact. The pharmacist sarcastically guaranteed me that it had been not me-she have been referring to.
What my irritation with this particular is the fact that another pharmacist resting at the conclusion of the region requested the dark lady what I'd stated, and he or she scowled whilst the dark lady flipped her back again to me and muttered something crucial.
Contact me weird, however the entire scenario hit me as really unprofessional and catty. Typically, I actually donot give support to such conduct, but this really is concerning the next period I've experienced disrespect from your own workers within this shop. I actually do about $4,000 value of company annually within the shop, and that I am upset from the insufficient regard for that clients. I likewise have been billed top dollar for advertised on sale products atleast a half-dozen times. While it was Brooks Pharmacy, it had been run more proficiently and also the quality of employees was a lot more exceptional.
I'm sick and tired of their therapy of clients and you will be getting my business elsewhere.
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