I realize my complaint comes too late for any recourse on my part... But it may prevent someone else from having this problem with Metlife refusing to pay on disability policies. I paid on one of their disability policies thru my work at Naturalizer Shoes for almost 15 years. When i became disabled in 2000 and filed for social security Metlife honored the part of the policy that paid me my normal wages up to the point where i was declared 100% disabled by Social Security. At that point they said i was still able to work and required that i attend a 2 day set of tests 75 miles one way in Altamonte Springs from my home in Daytona Beach. I explained to the company that i had no way of getting there for the tests due to my car not running, and in addition i had just had major surgery from my gall bladder rupturing. And I was under phsyciatric care at the time and in no condition to deal with them. Anyone i talked to with the company seemed not to care. The part of the policy they refused to honor was the section that promised to assure that my monthly income be $1500 per month (example: if social security paid me $1190 every month Metlife would pay $310 so that i would have $1500 total.
Over the last 10 years that would have been close to $25,000 that would have made my living conditions and personal life much easier. I have read countless reports of them doing the same thing to policy holders all over the country and someone some how needs to put a stop to them not honoring their commitments to people who desperately needed the help
Danny Wilkinson
Holly Hill, FL
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