Marshall Family Practice; Dr. Rebecca Marshall; Tammy (last name unknown).
Every month for the past few years, I've called Dr. Marshalls office, to request a refill on my prescription and had to deal with Tammy. She is on a power trip and loves to abuse her power.
I usually call one day prior to needing my refill and ask that it be called in late that day, to be filled on the following day. Or, I will call early on the day that I need the refill and ask that it be called in, when the Doctor arrives.
Each time, Tammy gives my refill request to Dr. Marshall, when SHE feels like it. I called on Dec. 15 and asked for a refill. They wouldn't fill the script until the 16th. I called back and left a voice message for Tammy, explaining that the only reason the script was filled on Nov. 16, was because the 15th fell on a Sunday.
I asked them why they had to be so "anal" about refilling my script. Tammy, as usual abusing her power, convinced the Doctor to kick me out of their office, for using the word "anal". That was a statement of fact! They ARE anal about filling my script.
If my refill date, lands on a Saturday or Sunday, they refuse to fill my script until Monday. They will not fill my script one second early, which IS being anal.
They love to make me wait for days, to get my refill, but if I want to get back to the original schedule date; forget it.
I've been with this family of Doctor's since I was a child. I've never had any problems, until I encounterd Tammy.
They kicked me out of their office for using the word "anal". They are anal about my refills.
I want Tammy reprimanded. I want to be reinstated at Dr. Marshalls office. I want my prescription filled in a timely manner, when I request them.
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