Conexis is just a third party Cobra Manager. I deliver them nearly $1400 monthly. To get a cause unfamiliar my medical health insurance was terminated by Horizon Blue Cross of NJ. Conexis stated they advised HBCof NJ that I created the cost and there is a snafu at HBC of NJ. Obviously wen I named HBC they tole me that I'd togo through Conexis to demand reinstatement. I then found out concerning the termination nearly 3 months after it just happened after I was rejected to get a prescription for my child. Neither HBC or Conexis worried to I would like to understand there is a problem. Conexis did money my check to protect that month and that I had only obtained the statement for that following month. I looked back six months and also the time of the expenses being compensated. Conexis was cashing the inspections usually inside the same time period month after month. This last cost was no different. The Conexis call-center aimed me back again to HBC. After I got fed up with being truly a table tennis ball I insisted in talking with a boss. Obviously I'd obtain the boss's voice-mail. HBC was no different.
Their callcenter stored moving me to divisions that maynot help me. I kept requesting Big Collection Registration at HBC and honest-to-god they moved me to some Walmart Pharmacy in Little Falls NJ. On 3 events Conexis stated that they'd deliver an "URGENT REQUEST" to HBC for reinstatement. Every time Conexis stated that it'd take 24-48 hours. Following the 3rd period I named the government offices of Conexis and only at that publishing they assured me that I'd be protected retroactively by HBC from the end-of your day. I got names and telephone numbers. Our knowledge informs me that provide the phone call middle one opportunity to assist. If that does not function contact the government offices at 877-266-3947. Be polite but firm.
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