Usacomplaints.com » Health & Medicine » Complaint / Review: LifeTime Fitness - Poor Management. #532970

Complaint / Review
LifeTime Fitness
Poor Management

The Lifetime in Orland Park, Illinois ended my account of almost 9 years. Our nearly eight decades of real commitment appeared like nothing for them

I would like to begin by stating, I've never triggered any issues at lifetime exercise, never any grievances or roomers about me within the 9 years that I’ve been an associate. Lots of people I understand have registered the Orland Lifetime Exercise wellness club since I had been an associate at that membership. Everybody understood my title and usually waved, shook my palm or said hello. I never reported, ruined or criticized the membership or other people. Our $60K vehicle was damaged with a mower, I never complained about this. I'd to visit the Burr Ridge area to get a fortnight due to remodeling, supported right into a place and had a metal barb protruding of the parking end experienced my bumper, never reported. I didn’t protest when my boy was injured in child-care or when additional kids trained him a swear words. At three years old a young child trained him the f-word and that I was informed with a employee it just happened, my boy was stating that term constantly for weeks, I never reported. I didn’t actually protest when my vehicle was shattered into throughout the day within the ton in the membership! A lot more circumstances happened, I really could have reported about but didn’t. I've never had a criticism about some of my kids and not have been named towards the kid middle for almost any cause.

Roughly a few months before the termination of my Lifetime Exercise fitness center account I'd a scenario where Stephanie Pekoz (child-care employee) passed me a linen of Xeroxed document having said that I had been overdue to get my boy in the daycare. The notice stated that if it just happened again I'd be stopped for 2 months in the membership. I told her that of the lamps were down by 5 minute to 20 minute each plus some of these were actually shattered. Her response was, “Yea, right, whatever” and he or she made from me. She'd recognized me quite a long time. I sensed she shouldn’t keep in touch with me or any customer in this way.

Stephanie Pekoz happens to be disrespectful towards me. Following the means she'd handled me with such disrespect, not hearing my level concerning the lamps were off etc. I'd chose to contact Lifetime Exercise company to protest concerning the clocktime variations. Consequently the lifetime fitness corp office offered me the telephone number to Rick Scurto (the gm for Lifetime Exercise in Orland Park) and corp office obviously called the team aswell. I created many telephone calls to Rick Scurto, lastly I obtained a return ask my mobile phone the next day, coincidentally I had been in the club I told Rick Scurto I had been in the membership, then he went as much as wherever I had been exercising and we mentioned the problem. I described and directed at each time, I stated “look at these lamps, every clock is removed from 5 minute to 20 minute plus some don't work.” I also discussed to a lot of individuals who had exactly the same complaint”

Rick Scurto appeared really removed and didn't appear to worry about my issue but smiled and appeared in my own eyes having a bare search when I talked.

Their response was, “we have lots of grievances about that, and we're obtaining satellite lamps therefore this doesn’t happen”. I continued to inform him that guidelines are now being bent for additional parents in the membership when examining their kids out and in (within the 2-hour time-limit).

I mentioned why aren’t the guidelines bent for me personally? Stephanie Pekoz has particular pals she checks out if they're overdue, without them being there, I will show this. Stephanie Pekoz may hand-type individuals in once they appear towards the daycare without checking the card (primarily people she babysat for privately). If they're overdue, she might demand many people within the audio. I questioned why they couldn’t do that for me personally easily was overdue; Jim shrugged his hands and sneared questionably and stated “I agree”. I had been discriminated against by Stephanie Pekoz (from what I observed and noticed) since I didn’t reduce her hair (such as the one woman she gets haircuts from), since she didn’t baby sit privately for me, since I wasn’t a lady or just because she didn't like me. There have been two witnesses close that viewed and noticed that discussion with John Scurto.

Jim said “what do you want me to do” (tossing his fingers up), I stated I'd like these lamps set for just one and that I don’t need this hit against me easily wasn't incorrect. He explained “has Beth Long talked for you about that yet” I stated no, (at the moment I didn’t understand who she was). He explained “ya, since she got a call-in about something similar to this” “I’ll examine it out”, nothing more was completed, during our discussion he also stated that easily wish to stop my account to provide it thirty days in the period of termination, etc, seemed like I created an error by worrying! Never the less, I'd “snitched” on Stephanie Pekoz and he or she wasn't pleased about this. (per monthapproximately later Rick Scurto was travelling and that I stated “hey Rick, where's the satellite clocks? ” (Being sarcastic) He put up his fingers and stated “That’s company for ya! ”

From that evening on Stephanie Pekoz and Beth Long Kane have been discourteous, aloof and sticklers in my experience, never the less Stephanie Pekoz had been rude, it had been obvious they didn't like what I'd completed. Stephanie Pekoz had another cause also, that we may clarify later! Your day following the discussion with Rick Scurto, Stephanie Pekoz had stated “you likely to be overdue anymore? ” and smiled. Our exercise period went from 9:30 am - 2-hour exercise to some new routine of 9:30 am - 1.5 time therefore there is no-chance I'd be overdue whatever the lamps all being down I quit at 11am. Each time I had been around Stephanie Pekoz and Beth Extended Kane I will have the pressure within the atmosphere, never searching me within the attention, it didn’t have a guru to determine they didn’t like me. Oneday my boy went as much as me in the sign in doorway and so I switched around and questioned if Beth Long Kane might hype me out, she got my lifetime exercise card, use it another aspect and stated “we make use of this doorway to check on in, you've to wander completely around (utilizing her tip hand) towards the different aspect to obtain out”, “this method the traffic flows” (in a tone) though, there have been no individuals examining in or out at that particular period however I'd observed them hype people out through the in door, in addition to that the gates were frequently damaged for moths in a time. There have been a number of other circumstances such as this with Beth Extended Kane and Stephanie Pekoz though I believe the concept ought to be obvious and so I won't carry on the topic.

Obviously I had been black balled over my criticism. I felt such as a goal today.

On 11-30-09 I came towards the fitness center with my boy as typical when I had over the last 3 and ½ decades of his existence and my child before him. With this evening there is a bunch (possibly 4) of kids within the take a look at region (1 in 6 years for me personally), I had been unsure if the kids were arriving or heading, there is distress. I'd been operating some time (hours) and had a need to visit the bathroom, poor.

I waited and waited, Stephanie Pekoz was hand-writing “something”, I requested them when the pc was down again, but Stephanie Pekoz didn't reply or take a look at me, another employee stated she'd to repeat some info. Beth Extended Kane was likewise in the check in table simply watching. Two computers, 3 individuals and nothing were occurring. I acquired my boy and set him within the entrance to obtain him from the method while I went towards the bathroom, Beth Long Kane stated “John, you’re likely to need to wait-your turn” in a tone as if you might talk to a young child. I explained Beth, I've experienced the vehicle quite a long time, I didn’t believe it'd consider so-long I have to make use of the bathroom quick”, she looked down at some documents shuffling, I stated “is that ok with you”, she didn't reply me, she shrugged her shoulders and moved her check out the medial side, again I requested “I need to visit the bathroom is the fact that okay? ” She peered her lips together exposed her eyes-wide and also the stated ‘Okaa-ay” snyly (as though, if that’s what you would like, I'll wreck havoc on you as a result of this). She might have stated number or be sure you examine him in however the only word out-of her mouth was Okaa-ay, I visited the bathroom obtained a telephone call on my mobile phone and forgot the whole scenario in the daycare. I'd thought they'd have check my boy in, I ought to have twice suspected the problem. There is no frequent courtesy from their store, no thought this hasn't occurred in almost 9 years, no thought they have recognized me for so long as they worked at lifetime! Why was I designated? Circumstances such as this have already been modified for others why don't you me?

I visited exercise, 20 minute later Beth Extended Kane got as much as wherever I had been exercising on the ground, she squatted right down to my degree, significantly less than 12” got in my own experience and stated “you have to proceed downstairs right now and examine Johnny in” (again, talking with me like I had been a young child) I stated I had been sorry I believed they'd get it done underneath the conditions, She stated “no, you have to do that today! ” (challenging and invoking me), I stated you arrived completely up below to intentionally make me drop and examine him in if you have examined him in with no card after I dropped one or had neglected my card athome, she smiled shook her mind and stated “yup! ” I felt like she would mess with me around she might that evening, I thought harmful to my boy thinking they'd wreck havoc on him aswell. I went away and stated “I guess you got lots of friends” she said I've loads, when I strolled along the steps I stated “I don’t believe so”. While John Scurto ended my account, he explained what I believed to her is sufficient to obtain my membership ended alone. If that doesn’t seem like a discerning element in my experience! I understood at that time, it had been some kind of conspiracy.

I wasn't pleased about that scenario. When I strolled towards the child-care I attempted to telephone my spouse on my mobile phone to state my disappointment. I extended towards the kid region and stated, to Stephanie Pekoz you think this shit, she’s building me sign in such as this. Our telephone was froze and that I couldn’t escape, under my breathing I mentioned something which just one that may notice which was Stephanie Pekoz plus one additional woman who worked in the daycare also it wasn't about Beth, interval.

Stephanie Pekoz has stated GARBAGE many-many occasions within the daycare centre that we discover improper like a daycare employee and that I also notice her state “shit” as when she's speaking with another women about hours reduce, etc. What I would have stated is nothing when compared with what several of those 4-year olds state and shows my boy! Therefore today Stephanie claims in my experience, “you don’t need to declare about it” I stated I’m sorry, I’m only a little annoyed (The Beth scenario and my phone cold). Stephanie Pekoz scanned my card, I returned to exercise also it was overlooked.

Side note: It's arrived at my interest that I'm not alone that's had LT account ended because of daycare, one really current, in which a guy introduced his boy on the college day, he was triggered into a disagreement since, Beth arrived and got him challenging he consider his kid out-of childcare because it had been a school day. I’ve noticed others do exactly the same and never have problems. Guidelines are bent for many and never others. At the conclusion of the debate this individual stated FU! To Beth, Stephanie obviously understood about this and obviously had a chance to get me! I just talked to 2 individuals about that to date and found 3 additional cancellations. This may be a routine, I’m unsure yet.

Between forced cancellations and individuals shutting balances simply because they can't afford it, I'd observed more individuals abandon and never many fresh people.

After I returned towards the daycare I apologized towards the additional employee, Stephanie or Beth wasn't there. I had been still unhappy concerning the Beth scenario but believed I'd merely apologize to maintain just as much peace as you can because of the reality my boy might observe her virtually every day (3 – 4 times per week). She wasn't in her workplace, I change the part and observed her at the conclusion of the corridor together with her hands entered, she then smiled and stated are you able to are available in below to get a minute. I enter the final workplace and believed she desired to negotiate our distinction.

John Scurto was inside and another (I suppose) supervisor was placed. Rick Scurto shook my palm and stated, a-team participant said you named Beth AB along with a D (just may you know what A-C is). I mentioned delay one minute, I NEVER named her a title and he explained “well in my opinion my team”.

I mentioned “I am suggesting today, I never named her a title to her experience or behind her back”, I never stated Beth was something to anybody, not really my spouse, nobody, never – You're a % or Beth is just a % never arrived of my mouth. At this time I thought I would obtain the details directly but Rick was company and stated your account is ended. With Beth grinning and resting about the table I questioned her to verify what I truly did tell her and he or she did verify it. I stated for stating “I guess she's lots of buddies etc, ” all of them said yes. So far as who stated I named her AB or D, I had been never informed, I'm 99.99% sure it had been Stephanie Pekoz. There have been no answers from John Scurto. I told Rick the way the membership was primarily for my boy, etc. And also to rethink in the end these decades like a faithful client who never had one problem, He said “I’m sure he's other activities to do” I stated, no he doesn't. He explained I've children also you’ll discover anything. Then he stated “I am requesting to depart and not come back.” This all happened before my boy, that was bland, bad. It had been that easy, no dialogue, no caution, no second-chance, nothing. But a woman getting caught making love nevertheless calculates in the membership!?

Why should a worker of lifetime exercise have the ability to disrespect me, keep in touch with me in a degrading method, keep in touch with me sarcastically or trigger me and state the things they need however I can't convey how I dropped. Grievances, conversations or remarks aren't permitted!?

I thought I settled them for that support, am I wrong? What happened to client comes first, I never experienced this. With this particular economy I'd believe LT might do something to keep people. It was not really a battle, debate or misuse of any sort, she triggered me, I indicated how I thought about her in a low managing way, low vulgar way, an easy cynical remark. What's the main reason of her criticism about me? I hurt her emotions? I questioned her? I ought to not need my almost 9 years at Lifetime exercise removed as a result of this “alone”. Almost 9 years of the program, a practice, a location I get my haircut, products and event lunchtime, a place– the only real spot my boy could be with kids his era and that I could be within the same building, a location where a lot of my buddies and relatives proceed.

The main reason I remained at lifetime was primarily for that daycare and actions for them, plus since he understands all of the kids at lifetime he's developed with, this really is our neighborhood. You will find no kids within our neighborhood for him. The final times have contains Television! How do you replicate a brand new program for him this abruptly? He calls these children at LT his pals and keeps asking if we are able to return.

You will find 4 heath groups nearer to me than LT in Orland, you have definitely better dumbells that I primarily free and better lockerroom, the key reason I'm LT was my children, and my boy may be the one suffering from this probably the most. If it-not for my children I'd not need to return in which a pair people didn't need me. It’s for my children, I really hope you think about that.

I'd just educated since there's an alleged term on the agreement that says a GM may stop a account anytime for almost any cause. I’d prefer to say, I've never read something such as this, not 8 years ago, not 5 years ago, not six months ago, never. Because we registered we never obtained any agreement or conditions update. If there is a closed with that declaration, it had been not authorized by me. My spouse closed us up, she might have authorized a deal, and not the less I ended her account round the start of summer. Regardless, I've never read this type of declaration.

Essentially, if you should be not preferred, or you smell, or you're dark, they are able to stop the agreement? That's discerning or even third-world frightening to express minimal. I've observed coaches stop and also have their account terminated due to it; two others had a-6 month suspension while one woman coach who's friends with Rick and could come beck 24 hours later to sort out. There's no persistence.

Incidentally, I’d prefer to create clear that it's well recognized that Beth Extended Kane

And Stephanie Pekoz are extremely good friends, including FaceBook friends and that I have recorded that aswell

I’d also prefer to let you know there are individuals making love within the household altering region, one individual got captured, declaring she was simply going for a bath and her partner was next, she nevertheless has her account. You will find individuals and coaches promoting steroids! I understand coaches which are making love with committed lady who fit in with the membership. Rick Scurto, will have a fantastic man like me, a-team participant over nothing and stop me due to “a associates word”? Or is it since I'd a viewpoint?

Area of The problem was because of circumstances produced outside Lifetime and that I may clarify further if required. I had been focused and discriminated against.

I'm prepared to go back to LT mainly for that benefit of my boy and overlook this actually occurred. I'm requesting to possess my account reinstated, if for almost any cause, my boy. I'm a 46-year old outdated guy; I'm not really a punk child or trouble-maker of any sort.

I had been educated on December 4th that there's a brand new register the daycare region that claims in the event that you claim with team you'll get a 1 week suspension. Our buddy said he didn't browse the whole notice and so I don't understand sentence after sentence yet. I've been informed Stephanie Pekoz the kid care employee which was concerned has become stating damaging reasons for me. I can't think this type of signal could be set up, clearly you will find issues with others also. If these employees are mishandling our kids we simply relax or get stopped, or in my own distinctive situation, ended? Our bill was ended; I suppose from today onto it is just a week suspension.

I really hope these problems are solved quickly.


Offender: LifeTime Fitness

Country: USA   State: Illinois   City: Orland Park, IL 60467
Site:

Category: Health & Medicine

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