This company is a scam and is stealing money from unsuspecting consumers. Buyer beware. The free trial offer is far from free. I was charged $78.41 at least twice and had no idea that this was a monthly "fee".
My son received a "pop up" offer for a "free" Iphone. I went along with my son's request only to prove to him that "nothing is for free". After he filled out a ton of questions, he had to chose (2) items. I provided my credit card to order Netflix and the "free" trial offer for Ivory White. When I clicked on the link for Ivory White it flashed very quickly that there was a $78.41 charge so I cancelled out of everything. Because I had already loaded my credit card to the site it must have processed anyway.
I did not realize I was charged until I received my credit card statement. I immediately notified my credit card company and contacted Ivory White. I explained the situation to them in how I cancelled the transaction once I realized that the "free" trial was not free. But they would have none of it. I was given an RMA # 32109389 and was told I could return the second shipment for a full refund. I tried explaning to "Marina" that I had never accepted the terms of their offer in the first place and that I expected a full refund. After getting absolutely no where with her, I asked for a supervisor. I actually did receive a call back but got no where there either. I also informed her that the Connecticut Attorney General would be copied on the letter I was sending as well.
It is hard to believe a company like this can still be in business. I will be happy to provide further information if required.
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