I saw the BedazzleSmile free trial, and decided to try it. At the end of the ordering, I was prompted to sign up for a World Club Fitness subscription.
The trial package came without a packaging slip or invoice. Luckily, I had written down the customer service number (888-948-5508) when ordering online. Before the end of my free trial period, I called the customer service number, and the cancellation was successful. They did charge me a few weeks later, but credited that charge soon after.
I asked if I could cancel the subscription to World Club Fitness through here. I could not. The customer service rep gave me another number to call (866-843-7617) to cancel the subscription. I called this number multiple times, but I got busy signal everytime. I had not seen a physical magazine subscription OR an online subscription, so I supposed the subscription was inactive. I forgot about it for a while until I saw a charge on my credit card from "elitepack" for $24.82. I called my credit card company, and they gave me the charger's number: 866-396-2729. I called this and the person answered with "customer service, " and asked me for the phone number linked to the charge - i.E. The number I just called. I canceled the subscription, but was not able to get a refund. He claimed it was stated I would not get a refund when I signed up. I asked if I will continue to get the subscription. He said yes. But I have no subscription to World Club Fitness, paper or online!
Aside from the first busy-line number and the number linked to the charge on my credit card, I realize I was given multiple numbers that sent me to the same "customer service" line: 866-843-7617 & 866-407-3685.
0 comments