Authorized charges on my account; ordered trial use of product w/out mag subscription; teeth hurt and returned product w/in two days; confirmed cxl of product and any other charges assoc with product; cxld all; unauthorized charges appeared on my credit card; called 866 396 2729 number to elite pack and asked for supervisor; refused to let me speak to supervisor and would kept putting me on mute; told me my "magazine subscription" had to be cancelled separately and that they would now cancel it; but the charges will remain on my credit card; i was told when i called to get return info and to cxl my subscription (which i did before my trial period was up) that no other charges would be posted to my account; i had asked about the trial mag offer which i originally decline over the phone initially anyway and again i was assured nothing would get charged; attorney general in colorado; please do something about this with all the complaints of this scam.
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