Usacomplaints.com » Health & Medicine » Complaint / Review: Get Smart Smoker - Smart Smoker Total Rip Off/Scam. #524850

Complaint / Review
Get Smart Smoker
Smart Smoker Total Rip Off/Scam

I signed up for a "free sample" for a quit smoking aid. I thought I was getting a small "starter" kit for $9.95. Little did I know that I was getting the whole kit & I had a 10 day trial in which I had to send it back. I ordered the product & was charged $10.25 for "shipping" on 10/14. On the 26th of that month, I received an e-mail telling me that due to an overwhelming demand - my package would be late, so they were extending my now "trial" to 17 days. On November 1st I received an e-mail offering me tracking for my package. On 11/9/09 I received my kit. On 11/10 my debit card was charged $99.99. I called this co. (which took some work getting the number) & they told me that all was explained to me in the "terms & conditions" fine print on bottom of ad. I told her that I had received my package on the 9th & she told me that they would extend my "trial" for 4 more days. Now I have to mail this crap (pay for shipping again) back to England & have some sort of tracking put on it. Fat chance they'll receive it in time w/o me paying a fortune. Plus part of the $99.99 charge taken out of my account was for shipping? Again? That's 3 times I will have paid for shipping? I called my bank (BB&T) and they said there's nothing they can do because the charge in in a "pending" stage - however the money has been taken out of my account & since I had no idea it was coming - over drew my account for $105.00 in NSF fees. My debit card has been frozen, and the cost for the shipping to England w / tracking will be costly. Now all they have to do is tell me they didn't receive it in time and I'm screwed totally.



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