First off I should have known just by looking at the web site it states 9.99 S&H for a work out ball called bender ball and your choice of dvd or vhs included in price - but when you go to order the dvd is 12.95 and vhs 9.99. No shipping price listed well I really though this sounded like a great product they advertise on TV and I had watched the info on the bender ball. I decided to use the customer service # to order and ask how much shipping was. First off - no customer service person, all automated, asks for all your info but nothing about shipping cost no way to get an person on the line so I kept on thinking it would give a confirmation # for the order and a total price but no way it just keeps offering you more and more offers to go with what your purchasing after hitting the no thanks to about 6 offers with no way to stop the offers I hung up and called the customer service #.
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