I have taken my son for wisdom teeth extraction. We were advised that the price is around $1200 - my son also asked if sedation is included or separately billed, they said it was included, otherwise he was going to do it with local anesthetic - anyhow long story short, teeth were pulled out and they asked me to pull up behind to get my son as he got some " Michael Jackson juice in him" - I paid 614 dollars as asked to pay, got my son and went home. Yesterday, I received a bill in mail stating I owe them another 323 dollars - and the total has changed - on the bill all of the sudden it was $2430, when itemized come to find out that sedation was not included - billed separately - contrary to what we were advised before the procedure, also there is a $65 charge for Professional consultation (I never saw a dentist - just a nurse who told me about Michael Jackson's juice in my son's body. I went to talk to Aspen Dental in Webster, 975 Ridge Road 14580 and among 3 ladies I talked to, none knew what to say or how to remedy the issue. To make the matter worse they claimed that $ $2430 was the total from the get go - that is a lie as they asked me to pay $614 right after my son was done, so that $614 has to have had a base to be calculated from - exactly 50% of their $1200 quote - none of them had an answer, they were all looking the other way telling me that none of them handled this for me at the time - I will not let anybody take me for a fool and will contact their Corporate Office, Attorney general and BBB until I get to the consumer's justice. This company is a fraud and this has to stop - I hope somebody from Aspen Corporate reads this and responds to me ASAP - I want my money back - and I will get it. What was quoted at the time of visit - prior to the procedure must stay after the procedure. Needless to say I took offense for Aspen personnel referring to my son post surgery condition as " He has some Michael Jackson's juice in him now" after that same juice killed the famous singer. These people are unprofessional and fraudulent. Do not go there! My e mail is [email protected] in case Aspen Dental Corporate Office would like to contact me!
0 comments