Usacomplaints.com » Health & Medicine » Complaint / Review: HealthBuy.com - Deceptive money back policy. #512860

Complaint / Review
HealthBuy.com
Deceptive "money back" policy

Put order for Zetaclear simply to discover the next day that used to do not need a nail infection, and therefore didn't require the merchandise. Attempted to stop the purchase your day after I requested, but obtained an automessage that "our purchasing is extremely automatic, which is difficult to stop orders." Received item a couple of days later. Recorded onto customer care website to understand how to come back. Have been guaranteed by telephone broker at moment I requested that unopened items might be delivered, and so I was not especially concerned. Nevertheless, on the site, I accidentally visited on the switch to get a "one time 20% present" which offered me a discount. They did credit $14.37 back again to my card. Nevertheless, they're also today declaring that since I "required" the 20% present, I can't return the merchandise, that will be unopened and abandoned. Even when they did permit a "reimbursement", they'd withhold a $20 "restocking" charge. With delivery, even when used to do get a "reimbursement", I Would be out $30 for not really attempting the merchandise! Given that they wont I'd like to return the merchandise, I am out $45.58 plus $7.95 delivery to get a product I cannot actually use. Furthermore, the main reason I named the telephone service individual at that time of purchase was that my bill charged me for delivery insurance, THAT WE HAD PARTICULARLY REJECTED on the site. Certain, it is just $3.95, but when they are doing that to everyone, I am sure the cash accumulates rapidly. They swiftly returned the delivery insurance after I named their bluff, and that is after I requested for your confidence of the"money-back" promise. I had been guaranteed that any unopened items might be delivered to get a return. Obviously, that's false. Centered on additional feedback on this website regarding the corporation, I Have altered my charge card before they attempt something worse...


Offender: HealthBuy.com

Country: USA

Category: Health & Medicine

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