I purchased a 3 month unlimited tanning package and 1 bottle of lotion on July 8. On the 21st of July, I purchased a 2nd bottle of lotion because I didn't feel like I was getting a good tan. On the 28th of July, I upgraded my package to a stronger tanning level and another (3rd) bottle of lotion. On August 11, I walked into Hollywood Tans in Brodheadsville and the 22 year old kid and owner, Joey, told me that I had to purchase another bottle of lotion (which would make it 4 bottles in 1 months time) because they expire in 1 month. I was then denied access to tan unless I bought the new lotion. That is 3 bottles that they won't let me finish using that I bought from them. I called the company that made the lotion and they said that the lotion is good for 18 months once it was opened.
When I purchased my 3 month package, not Joey or anyone else that works there told me that I would have to buy a new lotion for every month I tan. On the contrary, Joey told me that their lotion never expired. The Brodheadsvill location in which i go to never had clean towels, no soap or paper towels in bathroom. They do not clean the booths.
I find this to be outrageous and should not be tolerated!
P.S. My 2nd and 3rd bottle were purchased at later dates and I didn't even have them for 2-3 weeks let alone a month before they wouldn't allow me to use them (so they still should have been good by their "1 month standard")
If you would like to get compensation for your lose or suffering contact Attorney General Tom Corbett at the Consumer Protection Hotline (800) 441-2555 and file your own report as I did and put an end to this.
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