I have been a customer of this eye care professional for seven years, but my relationship with them is now over. I was met with extremely rude service during my past visit, where the saleslady Colleen made personal threats after I disputed a bill.
Her attacks left me feeling extremely scared and violated of my personal rights. Such vehement bullying is uncalled for in the realm of customer service.
I would hate to have this happen to anyone else. Please, if you are in the Middletown, NJ area and need vision care, go to another eye care professional. And if you must go to Eyes First, please stay away from the Middletown location.
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