XM offered a sample with s/h 4.95.10 days later they drafted 139.97 from my account causing NSF. This was an unauthorized transaction. They refuse to refund even though I returned the product unopened and tracked via UPS confirmation of receipt and acceptance. They need to be shut down.
Operators are extremely rude when you call. I received the product 3 weeks after the draft and returned it.
Jose mills
Columbus, Ohio
U.S.A.
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