The owner of these companies, Jenn Rowland, owes multiple people money in the Phoenix Metro area. She is a scam artisit and a pathological liar. BEWARE!
Jenn had a company, Zenergy Fitness, LLC, (http://www.zenergy-fitness.com/) which was similar to a fitness bootcamp. She hired trainers and had multiple locations throughout the valley. After earning the trust of trainers and participants, she abruptly cancelled classes, which were paid in full already by the participants, and promissed repayment within a few months while she sorted things uut.
Turns out, she has left Arizona and moved on to San Diego, CA where it looks like she is at it again-www.zengalfitness.com.
She always had story after story of unfortunate events that happened to her (cancer, car breaking down, witnessing a girl get hit by a car etc. Etc.) As you can guess, her refunds never were received.
Below is her email about cancelling classes:
Zenergy Fitness, Announces
My apologies for the delay in getting this important announcement to you. I realized shortly into this that having others handle this situation was almost more stressful, so I have stepped in to face it head on.
It is with a heavy heart that I announce that our current classes are cancelled, effective immediately. For my training clients, I am just hoping that we can come to an understanding and a negotiation of giving me a break.
In the next section I am going to explain why the decision was made to do this. It is incredibly personal, but at this point, all I have left is my heart and my honesty. I don't write this from the perspective of wanting sympathy, but only in the hopes that you will perhaps understand why this is the only decision that I could have made. If you do not wish to hear the story, please proceed to the bottom of the page, for the "What This Means" section.
Zenergy has been my soul, my heartbeat, my vision and passion for the past three years. Your business, in an industry with so many choices, and in such a tough economy has meant the world to me. I have every intention of rectifying this situation, and I thank you in advance for the opportunity to do so.
My Story
Someone said a really great quote to me the other day:
It's going to get a whole lot worse before it gets worse. A little bit pessimistic for me, but it seems to have summed up the past few months of my life.
My journey downward started with a diagnosis of cancer, and suddenly I found myself in the midst of tragedy, sickness, death, and nearly anything else you can imagine with those closest to me. It rained, it poured... My life was a monsoon. However everyday I headed out into the world with my umbrella of optimism, hoping and praying that this would be the day that I could turn things around. Optimism has been both friend and foe. Friend on the days when I needed something to help me just to get out of bed, and foe when it convinced me that I could take on the world.
For the past months it has been 2 steps forward, and 10 steps back. Then this week an event occurred that changed my life. I was walking to do errands and was waiting at the crosswalk with a young girl. When we were signaled to cross, I dropped my bag and paused momentarily to pick it up. I heard the impact, and the scream, and looked up to find the girl had been hit by the car. I watched her be drug across the intersection as the car tried to come to a screeching halt. I immediately burst into tears, but not for the reasons you may think. Certainly I felt sadness and trauma, but more so I wished that it could have just been me. I sat there staring at her, praying to God, begging God to please just let us trade places. Let this vibrant girl go, and take this tired soul. Please.
I walked home feeling I had two choices in my life: Continue on this path, or ask for help. I am choosing to ask for help, and I'm choosing to take what will most likely be the most costly decision of my life and put myself first.
I find myself in the middle of a mess. I have outstanding contracts with clients, we're in the middle of classes, and this is not the time for anyone to be going on hiatus. I want each of you to know that I take this so incredibly seriously, and that your well-being is so important to me. However, with the utmost sincerity and in a breath of desperation, I ask for this break. For those of you I have worked with personally, I can't thank you enough for attending classes. It was that hour out of my day that made me believe that I could overcome everything.
Everyone has advised bankruptcy, and to walk away, but I simply can't do that, nor do I want to. That is a last resort. At the same time, it would be unrealistic for me to claim that refunds are coming to everyone because I simply can not. Zenergy as a corporation has nothing but equipment in finance and assets, and personally I have nothing. You all deserve a fair ending to this, and I intend to give you one. Not to mention, Zenergy is a positive idea and business. I don't want to close the doors on something that can and will potentially help so many people.
I am asking for an opportunity to not run away, but to break away, catch my breath, and come back to this situation with problem solving skills, mental clarity, and the energy to make this right. I am asking for two months of rest so that I can pursue treatments for my cancer, and get counseling so that I can find that once vibrant, ambitious, and strong woman that I used to be. She is still in there, and just needs a chance.
What This Means
For both clients and boot camp participants, I certainly understand if you can not accept this offer. Your legal action against Zenergy Fitness as an LLC, or against myself will certainly not be taken personally. I appreciate you as a person, and your right to have a more swift resolution.
BOOT CAMP PARTICIPANTS:
Zenergy Fitness will offer partial refunds for participants in current classes (taking out the classes that have already passed, missed classes due to cancellations or instructor absences have been noted) to all participants. Zenergy Fitness will offer full refunds to the North Scottsdale participants.
PERSONAL TRAINING CLIENTS:
This is incredibly difficult to ask for a break, since most of you rely on me for your source of fitness. I am asking for a break, and to resume sessions in January, adding a free month to the end of everyone's sessions. If you wish to receive a refund for sessions unused, the schedule would be these same as the Boot Camp Participants.
Refund Schedule:
Break through January 1st.
If classes are not scheduled for January 1st that you can be a part of to make up for this cancellation, refunds will be issued to everyone by February 1st.
To receive your refund, please email me or send a letter (see address above) with your full name, mailing address, and class location you were a participant of.
With deep gratitude, and to your health and happiness-
Jennifer Rowland
Zenergy Fitness, LLC
I sent several emails and letters in an attempt to collect my refund (approx. $400) with no reply. After further research I have learned she owes her trainers and has since skipped town to California and set up a similar method. Everyone beware!!!
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