I talked to this company today about a chrg they had put on my acct of $79.90. A while back I had responded to a "trial offer" they had for Slim Seduction. I never received the product & told them that.
They told me that, in order to credit my acct they had to reship the "offer" & then I had to turn around & send it back to them, with me paying the return shp'g fees. I told the suprvsr, Calvin, that that was unfair & ridiculous. I asked him to just credit my acct for the shp'g chgs & the $79.90. He said that was against their company policies. They NEVER refunded shp'g/hdl'g chgs. I informed him that I was NOT paying return chgs since I no longer want the product. Since I had not received it, I found something else instead.
Anyway, we went round & around for like this for several minutes & finally I really lost my temper. I have been dealing w/a lot of "jackasses" like this lately & am just really fed up. I have been on the phone w/my banker at least twice lately straightening this kind of thing out. He told me that they deal w/these all day long, everyday.
I finally got so angry that I just hung up on the guy. It maybe childish, but I was about ready to reach thru the phone & strangle him. Truthfully I seriously doubt that they ever shp'd the product to began with. I certainly do not have any problem receiving things from other companies. He said the fault lay w/the post office, which in this case I really doubt. My postman knows me so well, he leaves Milkbones on top of my mailbox for my dog.
0 comments