One evening, we get this call from EMSI a.K.A. Examination Management Services, Inc. A.K.A. Dr. Webb stating that he was in a tight and desperately needed to purchase flu vaccine to pull off a flu vaccine clinic was his area the next day. He said that he had a government contract to vaccinate 1000 people and that he needed the vaccine for that purpose. He also wanted to know if we could discount the price from $12 per dose to $6.80 per dose. We agreed. Dr. Webb PROMISED that he would over night a check for the full amount within 24 hours after he received the product. Long story short... He didn't. He changes his story and says that the government is going to pay us... Mumbojumbo. It's been 114 days since he has had the product and he STILL has not paid, basically blowing us off. Not only does he refuse to pay, but when we call his office to ask about the money HE OWES US, he's suddenly saying "I don't owe you and if you keep calling me I am going to send out a cease and desist letter." Well, we filed suit in small claims court and faxed a receipt of filing to him. He then faxes a hand written cease and desist letter that said "Stop harassing me or I am going to call the authorities." It's like he is saying, "I'm a doctor and I ordered your product, I'm not paying for it and there is nothing you can do about it." Small businesses and individuals need to be AWARE of Dr. Webb and Examination Management Services, Inc. (emsi). There are small businesses like us in the world that still believe in GOOD OLD FASHIONED CUSTOMER SERVICE. We set up his account in minutes, reduced the his cost of the vaccine, below our cost, just so he could conduct his flu clinic, shipped vaccine the same day... We jumped through hoops. Shame on you Dr. Webb.
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