Received skin care products ordered on line. Between time I placed order and received it, I had a skin rash and my dermatologist told me I have seborrheic dermatitis and to use only the skin products he prescribed.
I followed the return policy directions listed on the skinrxclinic.com to return unused, unopened products. As soon as I received order, I sent an email to obtain an authorization code per their instructions. After 5 days and a total of 12 messages, they were still asking the same questions I had repeatedly answered such as, why do you want to return the product, and how do you know you're allergic the products. Never once did they help me. I called my credit card company and cancelled the transaction.
Even more, the order was incomplete and company took it upon themselves to make two unauthorized transitions. One transition completly deducted the amount of the order and then they put another charge on for sending me an incomplete order but only credited half of the amount of the missing product.
These losers were playing some email messaging game to stone wall the return process. They are theives, liars, and big time losers.
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