I ordered colopure and acaipure for $1.00 plus shipping. When I received the product the enclosed letter stated after 14 day trial my account would be charged the remainder of $39.95 if product was not returned. Not only did I returned the unopened bottle on 12/29/08 of colopure, but I sent the acaipure back refused "return to sender" the same day. I also sent an e-mail letting them know how I felt about companies that do business like this and refused to even open it and try it. I told them they would receive the product in plenty of time and no money should be withdrawn from my bank account... Ever.
On 1/12/09 they not only hit my account for colopure, but for the acaipure as well for a total of $70.00. I am furious!!! When I tried to call the customer service number I was instructed it would be at least a 40 minute wait to talk to someone (cause they were so busy), and it would be quicker for me to e-mail the service center. This I did.
I am going to be in touch with my bank tomorrow to see if there is something they can do, and to block any further unauthorized charges to my account. I believe with all the complaints I have read this evening concerning this company and taking unauthorized funds from people should be enough for someone to take interest and investigate this company. This is fraud, and theft!!!
Cheri
hermon, Maine
U.S.A.
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