We were enticed by an ad in the Daily Progress that offered a free $250 gas card (when gas was close to $4/gal) with the purchase of any digital set of hearing aids. The ad also offered a $10 gas card just for coming in.
Mr. Pogreba performed the hearing test and then proceeded to demonstrate his digital hearing aids for my husband. He then asked my husband if he wanted to try them out but failed to mention that there would be a charge.
When we went to check out with the secretary, she asked us how we wanted to handle the charge of $650. I was anxious for my husband to get a hearing aid, so I convinced him to go ahead and charge it and we could probably decide on something.
The more we thought about the $650 charge, the more we felt like we were getting ripped off. At no time did Mr. Pogreba say anything about a charge. We were confronted by the secretary (with other people right there in the reception area) to make a snap decision about the charge.
My husband felt that in no way were the hearing aids worth the $6500 they wanted to charge for them, so he took them back within a couple days and told them he wanted his money back. They told him that was not be possible because it would have to go through their account department and may take a few days.
After giving them a letter and several phone calls, we finally did get $350 refunded, but they kept the $300 FOR THEIR TIME!
Just beware, if you walk out of their office with hearing aids to "try", you will be charged $300, even if you only "wasted" one hour of their time.
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