Usacomplaints.com » Health & Medicine » Complaint / Review: Today s Options Pyramid - Claims not paid and will not disenroll members. #348019

Complaint / Review
Today's Options Pyramid
Claims not paid and will not disenroll members

Please stay away from this company.in 2006 after multiple claims being denied, I personally sent multiple claims for my Dad by mail and fax. Each time I was told they did not receive them.in Nov. nothing had been resolved, so my Dad disenrolled. He was to have Medicare back as his primary ins. And purchased a supplement. Later, we were notified that Medicare was denying claims and after checking into it (through Medicare), we find that Today's Options never disenrolled him. Although, when I talk to them they say they have contacted Medicare to disenroll him, but Medicare says they have no record of them contacting about this issue. When I call, I am never allowed to speak with anyone in the enrollment dept. Nor a supervisor, they say they will have someone to call us, don't believe this. No one has ever called back. They have people on the front lines telling you what you want to hear. Please BEWARE! I would hate for others to have to go through what we have. At this point is has been 1 & 1/2 years and is still not resolved. Medicare has now filed 2 complaints for us. If anyone else has had similar problems with this company, please let the public know.


Offender: Today's Options Pyramid

Country: USA   State: Minnesota   City: St. Paul
Site:

Category: Health & Medicine

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