Usacomplaints.com » Health & Medicine » Complaint / Review: Cape Coral Eye Center - Overpriced - made wrong - not licensed. #318851

Complaint / Review
Cape Coral Eye Center
Overpriced - made wrong - not licensed

Cape coral eye center is selling eyeglass frames they bought at $1.00 - $5.00 for $125 - $300 which are all discontinued product that has no warranty or replacement. So if you're buying from them be prepared to not be able to replace your lost or broken eyewear.

They also take pride in their state of the art lab located illegally in a house behind their office. State of the art apparently means high school girl working on poorly maintained out of calibration equipment, churning out incorrect eyewear for profit. This is where high school girls manufacture your several hundred to thousands of dollars in "premium" eyewear. The goal at cape coral eye center being to hire the lowest payed people possible, while pricing their product at 1000's X cost.

You can also rest assured that the person who fit you is likely not trained in doing so and you have a 50/50 shot at them being licensed to do it. One way to know for sure is if they sit you down and fit your eyewear properly or if you're simply handed your product and walked away from, as most people are. Of course, the person who sold your eyeglasses probably no longer works there since their turnover is around 200% (this may include your doctor).

If you happen to visit one of their 4 "satellite" offices, be wary of the fact that these have the highest instance of low quality product and undertrained staff. Also be wary that they have a "no refund" policy which you sign for on their bill in the print at the bottom of the page (while you're dilated and unable to read). You're going to be waited on by the newest, least trained, least "desireable" staff at the satellite offices because they are hired and put there with no support.

In short, you are far far far better off going to a office at your local Wal-Mart or anywhere else and saving your money rather then spending double on a cheap product made by undertrained people that leave you no recourse after the sale. Of course, you can gamble on CCEC also if you feel lucky.


Offender: Cape Coral Eye Center

Country: USA   State: Florida   City: Cape Coral
Address: 4120 Del Prado Blvd
Phone: 2395422020

Category: Health & Medicine

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