I have not been a patient of Dr. Zia's for well over a year. Despite this fact, I began receiving calls six months ago that I owed Dr. Zia money in the amount of $15.00. I always pay my co-payments when I leave his office, so I found this very strange, but the company called Riverview Asset Management insisted I owed this amount. About a week later, they called me again and said I owed another amount a little over $6. I refused to pay them because I had already paid them a week ago. I owed Dr. Zia nothing! Since that time they have harassed me over and over with a couple of agents yelling at me over the phone. When I began investigating, I saw several complaints from former patients with the EXACT SAME complaints, insisting they didn't owe the balances and that they were being harrassed. They too complained that Dr. Zia's accounting department was keeping inaccurate/faulty records at best. It appears to me that the accounting department DOES NOT keep accurate records and then sends you to an unscrupulous collections agency. Dr. Zia has lost me permanently as a patient and he has lost any referrals I might have made and had the opportunity to make. I hope they take these complaints seriously and shape up their accounting ship. I feel as though I am being extorted of money I DO NOT OWE. Should this continue, I will file a complaint with the APA or other governing agency.
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