In October I signed up for Balley's in the local mall (Ontario Mills). I was told by the saleman that I have 3 days to cancel, and I would have to go into any Balley's to receive my membership card. Within 2 days I canceled by phone, and I never received a membership card. Without my knowledge the membership fees were taken from my checking account, and continued up to 6 months totaling $203.42.
In the process of purchasing a vehicle in November the dealer informed me of a deliquent Balleys account for $900.00. I was very upset by this and telephone Balley's the following day. I was told that my membership was never canceled, and this is an open account and they were unable to cancel it.
I am responsible for this amount. I was also told that I could only cancel my account in writing and this was on the contract. I was never told this by the saleperson, or by the person I spoke to on the phone when I cancelled my account. I was 19 years old at the time, I had no idea what I was getting myself into. I would not like this to happen to any other young person.
Can you please help me in removed from my credit report. And possibly getting my money back.
Sincerely,
LaToya C. Morris
Fontana, California
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