I joined LA Weight Loss in 2006 and after a few months had to stop due to illness. I was never contacted when the Monterey Office closed suddenly.
When calling the 800 number I was referred to a lady by the name of Rashida in Los Angeles. I called her several times, refaxed her my doctor's note, and she promised a refund. Unfortunately, Rashida told me that she couldn't find my file but she'd have it sent to her.
I never heard back from her. I left her several messages over a period of several months. She told me to contact the Salinas Office because the company had been sold and the refund would come from them.
When I contacted the Salinas Office, the sales manager took my name and number and told me that she'd have the new owners at the main office call me. "We're transitioning to a new owner, so we can't process your refund until the ownership has taken over. I'll have the corporation call you".
Well, after several follow up calls, I gave up. I never received my refund and never heard from LA Weight Loss again.
Why can't anyone do something about this company? I don't understand. A law suit is in order.
Ok, I've filed the fraud report, what now? Still nothing... Anyone out there had any results from filing their reports?
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