This Dental office, located just off the 217 Freeway exit in Beaverton is totally unsatisfactory!
First off, the personnel is very badly trained and as I suspect they are the relatives to a doctor (who is a female Persian). They don't speak English well and I personally have been overexposed to an X-Ray radiation, while one of the assistants - a Persian lady, that seemed to have a little, if any, experience in dental medicine, could not take a proper shot and it took her 27 times (!) to complete a full upper teeth film x-ray set.
Moreover, I was going under a simple teeth exam cleaning and had no idea how much this would cost me, even having a good insurance!
They did not include in the bill to my insurance maybe just a dust off my shoes, to charge for "service", which was horrible and I deeply regret up to now that I did not pick some different place in Oregon for a dental care.
I had to pay $60 at the end of my visit. They assured me that the rest is for my insurance company.
A few weeks later a new charge comes to my home from them, the $80, without any explanation, without any clue.
I tried to find out what this charge is for. The receptionist, a bit irritable, tells me... CALL your insurance and ask them! If you don't pay this amount, we simply get this bill to a collection agency and your credit will be ruined instantly!
Today, I received a newly updated bill, for $105!!!
They added $25 to $80 and I'm rushing to call them, she tells me that I can pay it over the phone right now as the bill is still NOT at the collection (how do you know? This came from the collector agency!)
So, the situation is like this - we charge you for whatever, add some extra, so it looks fine, and send a bill to your insurance, the insurance pays what they can and bounces the balance back to a customer - me.
So, for all the fake service extras they add (and this can be anything like I said), you are, the patient, is responsible. Plus, they threat you with collection and try to push your buttons, so you pay finally whatever they desire.
I am just appalled with a dirty businesses like this.
I want people to be aware of this particular place and I am personally NEVER EVER going to deal with them again! It's completely worthless in terms of service they provide and the quality of it and completely crazy in terms of charging the customer for things which were not even done!
0 comments