Usacomplaints.com » Health & Medicine » Complaint / Review: Dermitage - Don t bother rebutting. #267248

Complaint / Review
Dermitage
Don't bother rebutting

You will receive an offer for a FREE Trial of Dermitage on the internet, give them your credit card number, will receive the product, forget to call within 14 days to cancel and will then find a large charge on your credit card. You will call them to complain and cancel and they will let you know that you failed to cancel in the 14 day period according to their Terms and Conditions. After some arguing they will let you know they will give you a credit of $40. If you really push, you can get an RMA number and return the product for a refund.

Read the terms and conditions. Nowhere do they specifically state that you will be liable for an un-refundable charge if you do not cancel within 14 days. The terms simply state you can call to cancel within the 14 days.

This is a ripoff, plain and simple. Their customer support people are trained to let you know that they win 99% of credit card disputes and they have hired Stephanie S. To scour the web for these reports and respond. This is how they make their money.

If Dermitage... And their sister-product TriClear (same company pushing the products) were such great products, then they would have the confidence to simply send you a FREE TRIAL with no strings attached, wouldn't they?

This is their scheme... Plain and simple. No sugary offers by Stephanie S. To try and make the customer happy will change this simple fact.


Offender: Dermitage

Country: USA   State: California   City: Suisun City
Site:

Category: Health & Medicine

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