I went to another dentist recommended by my ins co (Dec 27) when I suddenly had a toothache and my own dentist was unavailable. I went to Monarch Dental where Andrew Davis, DDS, works. I have a lot of root canals, crowns, and posts in my upper, yet he ignored the xrays and shook my dentalwork with such force that he broke my #7 front tooth. He ran from the room at the pop sounds... Came back still grinning... Ready to schedule me for an intense cleaning costing out of pocket $1800 when I have really good coverage for all dental work! He never mentioned the damage except for "don't worry, I'll give you a discount" still smiling. I told him "you broke it, you pay all of it".
He gave me an RX for the infection and their office scheduled me for the first part cleaning when I said I wanted another opinion and "what about the broken tooth Dr Davis broke?" The RX lowered my blood pressure to 58/38. I could get NO DOCTOR from this location to call and help me. I went to the Presbyterian Hosp ER really weak.
Over 12 hours later, released after a lot of IVs meds to counteract the RX damage. I went to another dentist for help, also a specialist for damage opinions. I called their 800-MONARCH hotline numerous times without any real solution, yet they were really nice only vague.
I finally called another of their locations, crying, telling them what had happened. They gave me the DistMgr name and number, Tim Newman. He played around for months, having me send proof, saying he was weeding out the phonies just trying to get free services or money! Their Corp office finally sent me a letter saying they were deciding how much liability they decided I should get.
This is I have yet to hear any more, nor get any money back. The State Board of Dental Examiners said they found no reason to bar him, but the company should be notified. My new dentist, who doesn't leave his practice without an on-call dentist, says he has several of their patients with the same type story and it will be a miracle to get ANY money from them. The tooth was damaged beyond repair as he broke BOTH POSTS made of Titanium and it has to be pulled now.
There was nothing wrong with this tooth when I went in and I got the xrays to prove it. Andrews made a singular xray, after breaking #7, that has told Corp that he did do what I said. I was told by the DistMgr, Tim Newman, not to email him again as it is out of his hands. They don't have much address on their letterhead and don't answer the phone in Richardson, Tx where the corp ofc is supposed to be located.
I cannot find an attorney to take the case because I'm told "it will cost more to pursue him than recovery will get" so I am out a tooth by an abusive nutcase shaking teeth to drum up business for himself. I am very unhappy about losing a good tooth... Wouldn't you be too? He is not in our dental network as I told them what he did to me. Isn't there anything, except Small Claims Court, to tackle this dentist from hell? I went for help, not a new problem which nearly killed me!!
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