Imagine seeing a dentist when you have your teeth cleaned, and going back for another cleaning, and exam, and then to have a mouthguard made (a soft flexible one for headache control, his assistants said), and having the dentist exclaim, Oh, I see you have a missing tooth!
It should have ended there.
But his assistants and office staff were so nice, I trusted them.
Wrong move..
He made a lightweight guard, and it was so high on one side that it made my jaw hurt real bad for a week, he had to reduce it, but how could he let you out of his office like that? When he was reducing it, I heard him say he was using the wrong tool. He completely put a hole through it.
I had to go out of town, as I told him, I would be gone, and I had this thing, still too high, but with a hole in it that irritated my tongue.
I called him to have another made, and he said I needed to wear it anyway, and it was just a step towards the 600.00 one (this one was 300.00)
I asked his office again and they assured me they made soft flexible ones and that was what I was getting, I asked them to talk to him, I asked to talk to him myself in an office, I mean lying in a chair with his hands in my mouth is convenient for a dentist who has no competency.
I was told it would have to be with people in the office.??
What?
Now there's a clue once again..! Don't use 'professionals who act like this anymore, I tell myself'.
I always felt tension around him, but his office, as I said was so nice, that I wasn't listening to myself that well, it was like a mixed message.
At any rate, he made another, and guess what? Same deal, too high, and a hole in it.
When I tried to talk to him, he was belligerent, and awful. I was late that day, but if it was my mistake or theirs is questionable, I put it on my computers calendar as soon as I got home. Later, I found the card, and it matched the time I had on my computer, which would have made me on the dot. But if I was late, it would have been 15 minutes anyway, (his excuse) hardly an excuse for putting another hole in a mouth guard, but that is his explanation. He obviously has been in trouble with some patient before, from the way he acted.
It's been a year for me, headaches, and still trying to find someone I can trust, because I am very leery now. The nice front office for a dentist is probably worth it's weight in gold.
Don't judge your dentist by his office, or dental asst staff!
And I can assure you, his assistants know where there bread is buttered.
Even tho I have physical evidence the assistant stands behind him.
The office I don't know about, But I filed a complaint with the dental association, I was told that dentists always try to work it out. Well guess what?
Not Dr Steven Lenari!
He composed a letter contrived to look like his shoddy workmanship, bad manners, and controlling attitudes were not at fault, but twisted it to try to make out it was me. (said I missed an appointment, well, no, I didn't miss an appointment, I had to go out of town and I cancelled my appointment. But anyway what does that have to do with mixed communiqu and poor workmanship anyway?)
What kind of a 'professional' wouldn't work with their patient, I ask myself?
I still have the guard, with a hole in it, The complaint stands, unresolved. (I am sure he thinks it wouldn't hurt him) Of course, it hurts me, time, and money wrapped up into a horrible dental experience.
So here I am warning you all, don't go to Dr Stephen Lenari of Everett WA, and watch for these signs. Don't be sold by a nice office staff. Get recommendations for a dentist that is known by a friend.
This guy had a coupon in one of those mailers, must be clue number 1! He said he was also an orthodontist, that's why I went to him. I needed a professional evaluation. The dental assoc said he was not an ortho.
It is really sad when people are in pain and they get teated this way, really a shame!
You think everyone is conscionable... Ha, think again! Beware!
If you have a bad feeling about a dentist, or doctor, RUN, don't walk, away!
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