Jan My husband and I signed up for family health Insurance with Mega Life & Health Insurance company. Being told and lead to believe that we would be insured for Emergency room coverage with a $100.00 deductable per person (this coverage was important for us to get clear with the aggent. The Insurance aggent was made aware we had just be through this mess with a different health Insurance company, we wanted Emergency Room and Major Medical.)
Jan Was the first time any of us had to use this Insurance for an Emergency room visit for uncontrolable months long stomach pain. The bills totaled $3765.37.in Feb This company paid only $432.62, When we confronted this problem with Mega Life Insurance They responed in March by taking BACK the $432.62 and stating that they did not have to pay anything because what they realy meant was we were only covered for accidental injury.
We waited on the phone for a 45 minutes to speak to have a manger with this company we explained how we entered this with good faith, and we were mislead, and lied too. Even though we were extremely clear on what we wanted. This manager was told we want all our premiums back from the start of Jan to March. Its May 7 and I have yet to see any check.
Good People like us can not afford to continue to play games with Companys like Mega Life Insurance for our Insurance Needs. Our next step here is to get legal and class action law suit information. My best advise is to stay far away from this company.
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