I also was ripped off by the Pure Energy Scam. I received an e-mail from usaveonpills.com offering a free sample of 15 phentrazine for only $4.95 for shipping and handeling. I thought that sounded good so I ordered my "free" sample. I used my debit card and was charged the $4.95.
A few weeks later I checked my checking account balance and was way over-drawn in my account. I didn't unsderstand why as I am very careful to log everything in my checking journal. My bank was closed so I had to wait until the next day to find out who had taken money out of my account without my permission. (At that point I hadn't even recieved the pills, so I had no idea it was this company that stole my money).
Since I didn't have the $149.95 in my account then I was charged a $31.50 over-draft fee, also, this messed up another check that came through, so I was charged another $31.50 fee. So all in all these bottles of pills that I did finally receive (but sent back since I didn't order them). Cost me $217.90 (this includes the original $4.95). This is just sad to me that a Company would do something like this.
This is the first and last time I will trust one of these kind of e-mails. And thats a shame, because I'm sure there is good companys out there. I called the "Customer Service" number, and they told me they could only take orders, that I needed to go to the web-site and they will reply within 2 days.
I asked him why they have a "customer service" numbers for orders, but can't help people with a problem. He said, "they are in a different building of the company and could only be reached by e-mail"... Ok... Yeah right! So I did e-mail the and told them my situation and that I sent them back un-opened.
It has been 3 days now, and I haven't received an e-mail from them yet. I don't understand how they can get away with this. I have an appointment to speak with someone about this.
Jobyna
Charleston, West Virginia
U.S.A.
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