Usacomplaints.com » Health & Medicine » Complaint / Review: Sears Optical - Glases you-can t ware!. #195033

Complaint / Review
Sears Optical
Glases you-can't ware!

Vision services supplied by "Sears Visual" at 1300 Southlake Mall, Morrow GA 30260 770-968-2239

At the conclusion of July I bought no-line trifocals from Sears Optical at Southlake. The spectacles, with discount, price $215.00 and in the very first time I hook them up to, I had beennot sure when they were correct. The exact distance appeared down and also the reading was fuzzy... She explained to test them for that evening and "get accustomed to them" that my eyes had a need to adapt to the brand new prescription.

Ever since then, I've experimented with contact Sears Visual at Southlake numerous occasions. The physicians quantity on his business-card is just a saving... It offers you two figures... One quantity includes a saving onto it that states that the phone is likely to be delivered within 60 units... Another is clearly responded.

After I finally got to somebody there (Sharon) on 10/19/06 she mentioned the physician had resigned. I told her which was not my problem and he or she stated "nicely we-don't have anyone to complete rechecks" I mentioned again, this wasn't my issue. She explained she'd contact me back on 10/20 to determine about my arriving within the weekend - the physician would are available in for some individuals to do rechecks. Used to do not obtain a call-back.

On 10/23 after I named, I again got Sharon who responded the telephone requesting "would you like to create a scheduled appointment for a watch examination today?" I said no, and informed her who I had been... She subsequently mentioned that "she was nearly to contact me" which the physician might observe me - did I understand where "Eagles Landing was?" I said no used to donot and he or she subsequently stated "you understand, the physician is independent" and that I stated "I created my cost to "Sears" and so Sears was sensible... I subsequently requested for that title of the supervisor there. She stated the supervisor was Sheila Dawson which Sheila wouldn't maintain till tomorrow. Meanwhile, I obtain a flyer within the email declaring the Sears Visual at Southlake is having a purchase

Within The meantime, I've spectacles I can't use and each time I contact there I obtain the work round.

Sue

Atlanta GA


Offender: Sears Optical

Country: USA

Category: Health & Medicine

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