I have two male chihuahua, both 7 years old, Jake and Rex. I have always taken to Banfield for their yearly shots and exam. On Oct 22, my husband took Jake for his yearly shot and exam. The vet diagnosed with a heart, so murmur and prescribed MRX RC canine Early Cardiac. My husband brought Jake home and informed me of the vet's visit. So we gave Jake the food as prescribed by the vet (Dr. Cockburn), 1 1/3 cup a day. I never have seen in signs or symptoms in either of boys. Both were full of life, joy and love. On Nov 19. my daughter brought down with saying he had problems breathing then came Jake to my husband and then had a stroke or seizure and had severe diarhea, my daughter was crying, screaming about Jake. We were all coming unglued, so I tried calling Banfield but they don't open til 10 A.M. So my husband gave Jake CPR and we all getting very frantic. So before 10 A.M. My husband and daughter took Jake to the vet, then my husband called later that to say they were going keep Jake to observe him. Later in day Banfield, for to us pick up jake and take him to their hospital, which in Lawrenceville. So the vet at the hosp they equipment their to take care of Jake. My husband and daughter visited Jake later that evening, appeared to alright, but vet said his temp was low and keep, and called if any changes. On Nov 20, the vet called us about Jake, he had died that morning, my husband and I were both in tears. My daughter came down, my husband told her about Jake. It too unbelievable, unbearable. We didn't understand how young vibrant boy, could go from well to dead so quickly. It taken us months to move on with Jake's death. His brother, Rex, is wondering where his partner-in-crime was.
On Feb 9, Hq Banfield called us about the dog food that Jake was prescribed. They told my husband and me that the food was tainted and being recalled. I briefly talked to the lady and told her Jake had died in Nov 05. I was telling her all about Jake, how lively and love he was. Then she gave to phone number to Royal Canin and she told me tell what I had say about Jake. Well, I called Royal Canin on Feb 13 and they denied anything wrong with the food. I told them it funny Rex didn't eat this food and very much alive. But this family stressed, confused and can't believe how Banfield and Royal Canin have treated. So we want some justice for this manner.
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