I was checking my bank account online, when I discovered a debit for $116.55 on May 9, a charge I did not expect. It was from Careington International Corporation, so I called them asking why I had not been niotified of this upcoming charge. They said I was, but I was not, I did not receive a notice from them, if I had I would have sent a check for this amount instead of having it debted from my account.
I decided to drop this insurance, because I do not like dealing with dishonest companies; so I e-mailed Bob Cooper that I no longer wanted the insurance and to please refund my money. I received an e-mail from Sue Pentecost telling me it would have to be approaved and I would receive my money within 30- to 45 days. I was informed by Sue Pentecost on June 6 that I would get my refund; it is now 36 working days later and I have received nothing in my checking account.
Why does a committee have to approve returning one's money to them that was taken without permission in the first place.
Bennie
Jeffersonville, Indiana
U.S.A.
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