I had spent over $5400 on new furniture in one day including warranties.included in that was a two piece microfiber L shaped couch. I had noticed a tear in one corner within a few months of getting the couch. So I called the Brick about the warranty because the salesperson said it would be covered. ...
I purchased a CANADIAN made sofa and chair from the Brick in Nov. Because it was custom made it was not delivered until the week before Christmas 2012. After about 2 weeks of having the sofa it was fading and the cushions on the seats and back were sinking. I took pictures of it and went to the ...
I've purchased furniture from the brick and they gave me $701 discount. 2 months later, they claim that a mistake was made and that I should return the money ($701). The lady that called me was rude and unprofessional. I spoke with the Sales manager and he was no help either. He treated to send my ...
Straight Forward Moving was recommended to me by a friend who used them a couple of years ago. When I called the office, they gave me a quote in real time, sending it to my email. A day later they called me with a better rate, which was really good, so I booked the move with them. On move day the ...
I would like to file a complaint against Ashley Furniture Home store in New Brunswick, New Jersey. We are new homeowners and bought over 10k worth of merchandise from Ashley in New Brunswick. Almost every single piece we received needed to be sent back. From cracked marble tables, a broken framed ...
Last week I purchased a sofa, loveseat, and 7 piece dinette set from the Brick. The in-store experience was fantastic as the salesperson was professional, courteous, helpful and friendly. Couldn't have been happier. The trouble started when it came time to deliver the furniture. The dinette set was ...