We purchased a washer / dryer and bedset (new home neccessities) from the Brampton Brick to be delivered to our new house. The delivery date was set for May 20th and apparently the Brick came but could not get down the street. It's a new area obviously there's construction and there is many other ...
Purchased a $2000 set from Sleep Outfitters and turned out it was used! They said it was an exchange a customer did and they gave me their old one! Wth! This ain't walmart! They said they would exchange it out but wanted to charge me $50!! I filed a complaint with the BBB and Attorney General... ...
We called them to request a review of the showroom. They informed us it would be an hour and half sales thing, and sent us a key for an opportunity to win a $50,000 home makeover. We used the one day pass, wasted our day (far more than 1 1/2 hours). I even had to let my 18 month old play in their ...
Even though Futon Planet says twice on their homepage that they deliver to your home ("to your doorstep"), it's not true if a queen-sized futon is ordered. When my son, daughter-in-law and I each called about delivery, we were told that the shipping for queen-size futons is only to ...
On August 20th I purchases a dinning room table and was told it would be ready for pick up on Sept 16. On sept 16 I called the Brick to see if my table was ready for pick up, the customer service rep told me it was still on back order and wasn't sure when it would be in. I asked to speak with a ...
I wanted an Englander, 100% natural Dunlop latex mattress with a 100% Dunlop core. I talked personally with Paula and told her this. I was extremely specific. I specifically told her that I did not want any polyurathane foam, coils, or talelay. She assured me that she had an Englander bed that fit ...