Usacomplaints.com » Furniture & Equipment » Complaint / Review: Bob s Discount Furniture - Ciera II Chaise Lounge - Bob s Furniture is garbage and Goof Proof is a scam!. #996962

Complaint / Review
Bob's Discount Furniture - Ciera II Chaise Lounge
Bob's Furniture is garbage and "Goof Proof" is a scam!

I simply shifted directly into my initial condo last month and bought a family room collection from Bobis. Obviously, I had been spoken into obtaining the "Goofproof Protection Plan". The salesman informed us the program addresses "every" harm to the furniture. Although moving-in I'd to maneuver my chaise bar directly into another space to create space for more furniture. The leather (fake leather) hands applied facing the doorway body and also the leather applied quickly!

I called the amount on my goof-proof brochure, submitted my state, and they stated they'd deliver a man out. Black Friday the specialist comes by, discusses the furniture, requires some images of the harm, and calls up his Frank's headquarters. He places me about the telephone using the man in the headquarters and also the man informs me easily need anyone to repair/substitute my furniture I've to contact goof-proof and document a state. I stated, "... I did so... This is exactly why this specialist is here now..." He claims, "number thatis not really a goof-proof tech, thatis a Frank's tech. We're two distinct businesses and also you are likely to need to contact goof-proof and document a state together, not us." I stated "I DID SO CONTACT GOOF-PROOF AND FILE A STATE! Easily did not how else would this man maintain my house considering the furniture???!!! I NAMED THE AMOUNT THAT IS CORRECT ON OUR GOOF-PROOF BROCHURE!" he explained "... Well, it's likely you have pushed a wrong switch about the mistake proof selection choices and been used in us in the place of goof-proof."

Essentially, he attempted to create me doubt my switch-pushing-capabilities and we returned and forth for some time and also the man about the telephone was not budging, simply kept insisting I contact goof-proof and document a state together. I quit fighting with him. I named goof-proof immediately - shut for Blackfriday and shut for that weekend. Named the next Friday plus they explained since I have currently named and submitted a state I can not create a different one. Delay one minute... What state? The entire cause I had been calling was since Frankis explained I pushed a wrong switch and not really submitted a state with goof-proof. The woman about the telephone explained I'd previously submitted a state for "dog harm" and another state couldn't be produced. WHAT?! I've no animals. I reside in a number-animals-permitted residence complex. Are you kidding me?

Seems really bad in my experience!!! I believe Joeis intercepted my real claim, sent their very own man to record the harm, and purchased themselves time for you to create new methods to refuse my real goof-proof claim. As well as if i'd filed for dog harm it says directly on the brochure that dog harm is protected!!! This type of terrible, horrible fraud. I'm ensuring to allow each and every individual I understand that Frankis is just a horrible organization to complete business with and goof-proof may be the greatest fraud actually.

I just thought I'd have googled "Frankis goof-proof" before I actually chose to conduct business together and so I might have browse the countless terror tales from the rest of the bad suckers which have been obtained by this phony guarantee. Evidently, no real matter what you inform the goof-proof people, they'll discover a way the harm is "not included" under your guarantee. Absurd. Never work together!!! Pay a bit more and obtain quality furniture and a guarantee!!! At bob's you get what you purchase and far, not as!!!


Offender: Bob's Discount Furniture - Ciera II Chaise Lounge

Country: USA   State: New Jersey   City: Totowa
Site:

Category: Furniture & Equipment

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