After my purchase of the total room collection and also the purchase of the "goof-proof" safety I had been totally shafted. A base from my highboy smashed after I shifted it to wash. I named within the event to frankis plus they explained I'd to contact the goof-proof organization. The organization created me get images of the furniture complete a few types subsequently educated me it'd consider 10 times to procedure before they might resolve my furniture. I named the organization and informed them that I had been making city for three months and would not be below once they named to setup something phone. I had been informed that willnot be considered a difficulty to get hold of them after I delivered. I simply approached them-and they stated the wouldn't repair my furniture since the designated period for support had approved. I DECLINE and highly encourage all to won't conduct business with BOB'S FURNITURE. He promotes total client satisfaction however it is just a couple of BULL. I'm left having a damaged furniture piece and that I am out the cash I taken care of his "Goofproof Protection Plan". FAKE ADVERTISING AND SALES PITCHES
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