I have contacted Linon Home Decor regarding a defected piece to a tabvle set I purchased. Atfer not being able to contact them by phone-I emailed them for a replacement part. I have still not received anything which is almost a month ago. I have included the following email correspondence which was sent. Can you please help?
From: [email protected]
Subject: Thank you for contacting Linon Home Décor Products!
Your e-mail has been received and will be reviewed. We here at Linon Home Décor Products, Inc. Take our jobs seriously, and we will get back to you as soon as possible. Due to the volume of emails we receive, please allow 1 to 2 business days for our agents to reply to your issue (s). Thank you for your patience and understanding. We hope to make your Linon experience a productive and pleasant one.
* Please note: Our email address has changed to "[email protected]" - all replies will be sent from this new email address *
Thanks,
The Linon Home Décor Products Team
Original Message
I have still not received the replacement piece, can you please let me know
the status?
On Tue, Oct 2 at 11:02 PM, maryann trotta wrote:
I have still not received the replacement piece, can you please let me
know the status?
On Fri, Sep 21 at 4:40 PM, Consumer Support
[email protected] wrote:
*
Order has been placed please allow 3-4 days for delivery.*
* *
Consumer Support*
* *
* *
&
*From:* maryann trotta [mailto: [email protected]]
*Sent:* Thursday, September 20 5:14 PM
*To:* [email protected]
*Subject:* Replacement Parts*
* *
*Customer: *maryann trotta
Address: 427 A South 2nd Ave highland park, NJ, 08904, US
Daytime phone: 9084207951
*Product Information*
Model #: 95303ESP
Model Name: maryann trotta
Product color: dark tobacco
Date Purchased: 09/10
Place of Purchase: target
Purchase Receipt #: 24164072254795007944787
*Parts Needed*
Reason part is needed: Defective
Other reason: I purchased a 3 piece dining set from Target recently and
after putting it together I have one piece to the chair that I need
replaced. I called Target and they told me I need to contact the company,
The model # is 95303ESP. The piece I need replaced is the back of the chair
(letter E on the instructions) The one that came with my set has holes to
screw in the other chair piece but the is no metal thread for the screw to
hold on to. Please let me know if you need any other information. Maryann
Trotta 427 A south 2nd ave Highland Park, NJ 080904
Part: *E
Qty*: 1
Description: back of chai
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