Usacomplaints.com » Furniture & Equipment » Complaint / Review: JCPenney - Manager gave us false information. #561524

Complaint / Review
JCPenney
Manager gave us false information

My spouse and that I were purchasing shades for the house and observed A70% off purchase at JCPenney. The dimensions were joined in in a pc within the back, and also the purchase finished in the register in advance. We desired to store the cost around so we priced-out one impaired. At Homedepot the buying price of A - 30" x-53" Indonesia Informal traditional white silk pinstripe tone was 150.00. At JCPenney the cost for that same precise tone is $566.00. Which seemed crazy. But an "Occasion Retail cost" was utilized in the pc in the back which introduced it right down to $169.80. Nevertheless not aggressive enough with Homedepot. That is once the supervisor, Carol moss walked in and explained that the 169.80 hadn't yet obtained the 70% off. I stated the math and stated that it appears as though it'd. 169.80 is actually 70% from $566.00. He re iterated and explained the 70% off CAn't be utilized before purchase reaches the register up top and rung up. To that we mentioned let us band it-up and avoid it and so I can easily see the price (that ought to arrived at about $50.00) Henry Moss explained when he voids the purchase I'll be billed 25% of the cost. Additionally apparently crazy. I stated "how do you understand basically want to buy easily have no idea the cost?" As Well As In top of 2 additional workers directed towards the 169.80 and stated "I declare for you 70% can come from this cost whenever you ring it-up."' Slightly history, I've my MBA in fund from NYU, my spouse who had been also present, may be the mature advertising representative for charge cards at Citigroup. When there is something we all know it is figures. There is no misunderstanding. Carol managed to get obvious atleast 3 times. The info directed at us by your supervisor was fake.

I got all the dimensions around my home (14 windows) and went back again to JCPenney the next evening. My spouse and that I used 2 hours logging-in the info right into a pc within the back. It got this long since the lady who assisted me was painfully inexperienced and needed to re enter the info many times. Once the present didn't remain at the front end register I required to talk to Carol, but he wasn't about. I acquired handed around to a couple workers getting at Annah who got the info, quit for one hour and returned informing us there is nothing she might do. 3 hours and half an hour total of my period within the shop. The workers who have been current at that time Carol explained concerning the cost arriving down in the register couldn't remember any factual statements about the night time before. I'm like I had been reeled into causeing the large expense just-so Carol or among the workers might make a fee. Additionally, it appears as though the buying price of the tones was jacked-up to $566.00 to ensure that JCPenney might provide the cost right down to a competitive degree and contact it A70% off purchase. I'll be calling Bali to research the probable price fixing.


Offender: JCPenney

Country: USA
Site:

Category: Furniture & Equipment

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