Usacomplaints.com » Furniture & Equipment » Complaint / Review: Home Decorators Collection - Awful company. #500935

Complaint / Review
Home Decorators Collection
Awful company

Right from the start towards the finish, Home Designers was only poor customer support along with a rip off. After I first strolled in to the shop no body questioned basically needed aid. When I came across something which I preferred and also the cost that I really could manage, I'd to find anyone to assist. After I contacted anyone to assist me he explained and that I estimate "using what?" I questioned the men did he work-there and he said yes. He was really unpleasant and rude. Next, after I created my purchase nothing was told me. None of my pay alternatives or something. I had been simply passed a pencil and requested to signal. After I questioned them to describe in my experience what I had been signing, he became upset and launched a large sigh of disappointment. Then they explained that I really could anticipate shipping on March the 11th. While Drive the 11th arrived, nothing! I received no furniture with no phone. After I named them-they stated that they didn't provide since my furniture arrived in broken. Then they stated that I'd get my furniture about the 30th and that I this time around I did so get a telephone call. However the men explained he might just provide in my experience at night. I told him that will not me advantageous to me. Therefore then he mentioned that and that I am likely to estimate once more, "We don't provide furniture when you're available, nevertheless when we're available." Then he advised me when used to do not consider shipping then I'd need to delay another month!!! Lastly I required and reimbursement plus they explained that I'd need to wait 6months. When I named the 1-800 numbers I had been advised different things? After I requested the store-manager for that quantity for their corporate workplace, he explained he wasn't approved to provide out that type of info which he didn't contain it. I named another area right before him plus they offered it to me. After I named the organization office line it claims "Home Decorators Corporate Customer Support Point." Therefore please somebody show me how he wasn't approved release a that quantity, if it's intended for client anyhow? Our guidance to anybody regardless of howmuch you might like anything please consider your final decision for buying at Home Decorators. Ohh and incidentally "Corporate" has yet to actually return my calls.



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