Your costly Barcalounger seat mechanisim fell apart after 3 years of mild, adult-use. Since the shop where we purchased went out-of company, I've experienced a useless research on the internet looking for somebody within 100 from below to correct our couch. The Barcalounger site is wholly ineffective as hasbeen the web in acquiring any seller or repair support. Within 100 miles. We simply require Barcalounger to place both products back within the handles where they dropped out. Repairs will need getting leather upholstry aside which is beyond exactly what a lay-person must try in the home.
I am not quitting. Barcalounger may operate but I Will monitor them along eventually. Their unhappy site doesn't include any contact info, current email address, actual address or every other information that will allow me to get hold of them within an try to have the required fix.
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