Usacomplaints.com » Furniture & Equipment » Complaint / Review: American Signature Furniture - Discounted furniture. #409714

Complaint / Review
American Signature Furniture
Discounted furniture

In July I strolled into National Signture Furnishings in Atlanta, Ga (Lenox), the salesman helped me choose what I needed. Though, there isnot much I came across that peaked my interest this family room collection captured my attention. I had been really keen on National Signtureis furniture.

While browsing in Louisville, KY I had been ready to buy the furniture (there's grounds I'd to buy in KY), the furniture was shipped from Buford, Ga. 7-28-08. The very first month I discover a pencil protruding of the the love-seat which damage whenever you lay down. Within 2-4 weeks the couch cushions about the couch and seat began to weaken, there is a panel pressing out and in about the couch along with a taking noise whenever you lay down from the armrest aspect. About the seat at the very top of the armrest the support created an indention. This cleaning was turning out to be poor furniture I bought. When requested within the KY shop if it was "ALL" Am Indication. Furniture he responded yes

I bought a guarantee and great safety and lastly informed the company. They (Am. Sig.) advised me my furniture isn't stopped though my mom in KY stated the furniture continues to be at Value City presently. These were prepared to provide me credit to buy another collection or something within the shop. This really is once the salesman and also the women in the rear customer support explained concerning the labels. I ought to have already been informed the furniture wasn't from Am. Sig but another production organization from the label. (OH) The dark & white label says Am. Trademark and just the crimson & white may be the reduced furniture however it doesn't state who from just "This cost is assured".

As annoyed when I was when travelling the shop telling them I had been not buying in the crimson & bright labels, I discovered the distinction. Am. Sig. Furniture was more costly. Actually the salesman explained I understood their solution. (Labels) He actually decided they do not tell their clients using the crimson & white label it is from another producer apart from AM.indication. Had I recognized the distinction I'd have experienced the choice at that time to buy the AM.indication. Furniture or even the reduced but I had been not searching for reduced furniture just National Trademark. I might have went elsewhere.

The thing is I truly did not notice what I needed but would buy less furniture (I'd a-3 computer family room collection) but still be over my restriction or even the 3 computer but still be around by ($750) that they must have tossed up. They needed me to pay for the expense nonetheless after I spoke to corporate. Fortunate for them I still have to buy my corresponding dinette tables like my coffee tables. That we noticed was a crimson & white label! I just had one small issue with these.

Actually, this is actually the only means I'll get my reimbursement back is easily are available in and get the dinette they'll provide me the remaining. He'd not accept refunding my cash since I'd the furniture for 6mths. I really could alter my brain concerning the buying the dinette collection. This truly infuriates me, they offered faulty furniture and wont let me to possess my cash back. Who cares when they cannot re-sale it. This isn't regular deterioration in 2-6 weeks. The fix man stated my furniture was made from cardboard, and ostensibly he explained all of the furniture was. That is exactly what the panel and taking noise truly might have been. Today the audio and panel is gone however the plushness is finished.

Miss. Jeffries

Lawrenceville, GA 30043

[email protected]


Offender: American Signature Furniture

Country: USA

Category: Furniture & Equipment

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